Computer literacy, help and repair

Why is it not possible to write in the play store. Can't access play store

Why in the operation of Android devices with the service Google Play Market is having problems? Many users are familiar with such situations. The reason may be technical problems of Google services or malfunctions of the smartphone (tablet) itself from which you operate. There are a lot of options, but we have selected a dozen of the most common difficulties and described ways that make it possible to find a way out.
Rebooting your smartphone or tablet is the first thing to try if the Play Store suddenly refuses to work. Alternatively, the cause could be a system hang (users encounter this situation quite often). The most interesting thing is that a reboot often helps not only with failures in working with Play Store, but also for problems that arise with other services and applications. It also happens that the device rebooted, but the market does not want to work. Then you can try other methods.

Method 2: Reset Google settings Play Store
Resetting the service settings also helps quite often, and it is done in the following way:
1. We go to the settings menu of the smartphone (tablet);
2. Select the section " Applications" or " Application Manager»:


3. Find in the list Google Play Store, select it;
4. In the application control window that opens, select " Clear cache" or " Erase data”, click on this button.
5. We reboot the Android device so that the system reacts to the changes made to the settings.
6. If the Play Store does not work, try other methods.

Method 3: Remove Google Play Store Updates
Everything is done in the same way as in method 2 described above, with the only difference that instead of "Clear cache" the button " Uninstall updates". The application will return to the original version, in which it worked fine before installing the updates. If the problem is indeed new version software, or an Android device, due to technical imperfections, “does not pull” these updates, then the service will work in the usual mode for the user. No new features, but ok.

Method 4: Reset app preferences" Google Services play"
Factory reset is one of effective options Solving problems with the work of the Play Store. The procedure in this case is as follows:
1. Menu « Settings»;
2. Chapter " Application Manager" or " Applications»;


3. Choose " Google Play Services»;
4. Open the menu, select " Clear cache”, press.
Method 5: Activating the "Download Manager"
It is possible that during the operation of your tablet or smartphone you accidentally turned off " Download Manager' and did not attach any importance to the fact that service application stopped working. To reactivate it, you need to go to the settings menu of the Android device, then to "Applications", then using the "All" swipe, then find the "Download Manager" and turn it on by pressing the desired button. Restart your smartphone and check if the Play Store is working.
Method 6: Remove Google Account
We warn you right away: by deleting your Google account, you may lose the necessary and important information, therefore it is recommended to create a backup (data synchronization) in advance.

1. Enter the settings menu;
2. Select " Accounts"And find yours in the menu that opens, click;


3. In the synchronization menu that opens, click on your mailbox;
4. Select items for synchronization (saving in a backup copy). Usually these are "Contacts" and other personal information available in the device's memory. To select sections, just click on them. If you care about all the information contained in the Android device, click on "Options", then select " Synchronize» - you will receive backup copies of all available applications.
You are now ready to delete your Google account. When you re-enter from it to the device, you will receive an offer to restore information from a backup.

But let's get back to the procedure for deleting a Google account to normalize the market. After creating a backup, you need to return to the previous menu and this time select " Delete", not "Synchronize". Click on the appropriate button, then reboot your smartphone (tablet) and log in to your account again. Usually, deleting your account helps to get rid of problems related to the operation of Google services. If this does not happen, try other methods.


Method 7: Remove incompatible applications
Sometimes users install applications on their own, the presence of which adversely affects the work service Play Market, and in some cases can even lead to its blocking. The list of such programs is very long, but the most common culprit of problems is software popular with gamers. Freedom, which allows you to make in-game purchases for free. Most likely, it is this application that will have to be removed in order to solve the problem with the market.
1. In the "Settings" menu, find "Application Manager", then "Installed".
2. Scroll through the list until you find Freedom, select it.
3. Press " stop” in the application menu that opens in front of you.
4. Remove Freedom. It is very important to first stop the program and only then uninstall the application.
5. Reboot your Android device.
6. Check if Google Play is working.
Did not help? We are trying other solutions to the problem.

Method 8: Setting "hosts"
The system file on Android devices, it is located at /system/etc/hosts. It is used to block access to unwanted resources. Initially, the file contains a single entry localhost 127.0.0.1. Due to the actions of intruders who wished to block your Google account and receive money for unlocking, the address of the market may also be there. Remove this line by returning host file to the original state. For such actions, you may need to obtain root rights. How is it done on various devices we have repeatedly told on our site.


Method 9: Hard reset all settings of the Android device
Full reset- the method is radical and effective, but preparation is necessary for it. Otherwise, you may lose valuable information. Perform data synchronization - create a backup, as shown in method 6. Make sure this procedure completed successfully. Now you can go to "Settings", find the "Backup and reset" section, where you can perform "Reset settings". After that, restart the device and restore the information using the backup.
Method 10: Checking the Internet connection
Before setting up an Android device and deleting something from it, make sure you have Internet access. Check the connection speed, restart the router and recheck the connection quality again.

Method 11: Activate your Google account
Quite often a Google account turns off. This can be checked by going to the appropriate section of the menu. Find the Google Accounts app, activate it if it's disabled. The problem with the market is 100% solved.

Method 12: Correcting the time and date
An incorrectly set date or time may cause problems with Google Play. This is due to licenses and other nuances of the operation of Google services, depending on time constraints. If you have a network connection and the quality is good, reset the time and date. Do not forget correct time zone. This is done in the "Settings" menu in the items "Date and time", "Date and time of the network", "Network time zone" by ticking the desired option.


We hope that at least one of the methods we offer will be saving for you and will help you to normalize the operation of your Android device with the Google Play service. If you find your own, then send it to us - perhaps it will help someone else.

You will be surprised, but with such a situation when Google does not open Play market, faced by more than 70% of Android device owners. We will now tell you how to fix this "glitch". If you are faced - it will not be difficult.

First of all, although it sounds trite, you need to check the network connection. It is possible that this error should be corrected.

Rebooting is a banal, but often effective advice for any problems with logging into your Google Play account. Google Play Market may not open due to device problems (too many running programs, long working time, etc.). If the reboot did not help, then go to tip number 2.

Important! Before rebooting, use the Clean Master application, often it immediately solves the problem of the Play Market not opening.

Often, clearing the cache helps temporarily fix a problem in the Google Play Market, to clear it, you should take the following steps (the instruction is suitable for any device):

  1. Settings → Applications → Application management.
  2. Now find among Google programs Play Market, click on it and in the window that opens, select the "clear cache" (data) function.
  3. After cleaning, restart your device.

Tip #3: Uninstall the latest installed Android update.

If the phone does not enter the Play Market and at the same time it is not possible to log into the Google account, and before that everything worked fine, this may be the result of an unsuccessful Android OS firmware update.

For removing latest update follow the instructions in tip #2, but instead of "clear cache" click "uninstall updates". Such actions will reset the Google Play Market and return it to the very first settings.

To activate your account, you need to go to the “Settings” section, then find the “Applications” section, select “All” here. Now you should open "Google Accounts" and activate it.

If the above tips did not help, then you need to delete and restore your account:

  1. Settings → Account and sync settings.
  2. Now delete your account, and then restore it or create a new one.

Important! Some programs, such as Freedom, can block the Market, so carefully go through the list of downloads and recently installed applications.

If the Google Play Market did not work after all the manipulations, then it is worth resorting to the most radical step - this is resetting Android to factory settings. To reset, follow the instructions:

  • Settings → Backup and reset → Reset settings.
  • The item "Reset phone settings" will appear on the screen, where you need to click "Erase everything".

All data that was stored on the memory card will not be erased, to create a copy of the system, you need to find the "Data Backup" section in the settings, and then restore them after the system is rebooted.

Important! Before resetting to factory settings, be sure to check the connection of the "Download Manager". To do this, go to the "Applications" section, open the "All" tab and find the "Download Manager", if it is not enabled, then launch it and check the Market's performance.

If it doesn't hurt to check it out. We hope that our advice helped you restore access to your account and the performance of the Google Play Market. Do you know about other methods? Then write about them in the comments!

Recently, a very common problem for users when starting a download from the Google Play Market is the “You need to sign in to your Google account” error. We will tell you what such a synchronization failure means and what needs to be done to fix it.

This error prevents you from activating your account, even if you enter the correct account and password. It is most likely that this sync failure occurred after recent Android updates, which could contain broken code, or due to a Google services failure on the phone. In any case, you need to do a few resets that will help clear the error.

It’s rare, but it still happens that the error says “You need to sign in to your Google account” in the Play Market occurs due to a failure of the date-time settings. Go through and make sure that these data on the phone are set correctly.

It is advisable to set automatic time detection. If everything is in order with the temporary settings, but you cannot enter the Market, proceed to the next steps.

Deleting data about the Play Market application

To reset all information about Google services, you need to go to the Application Manager and open the information about the Play Market, Google Play Services and Google Services Framework one by one (tab All). For all three applications, we perform the standard ones - Clearing the cache and data, Stopping and shutting down. Restart Android and check.

If login failure persists, then delete updates for Play Market and Google Play Services. This step removes the error for most users.

If the previous step did not help, re-sync your Google account on Android. To do this, open Settings - Accounts (on different devices may have different names). Select in the list of accounts - Google and open it.

Click on your account, thereby going to its settings. Uncheck from all elements and select the function in the upper right corner "Delete account. record". After everything is erased, reactivate your account and check the boxes.

If the error "sits deeper", then you have to do reset devices to factory settings. There is a lot of information on the net on how to do this. And at the end, a complete and visual video instruction on all the above methods.


These methods should fix the connection failure "You need to sign in to your Google account" and you will be able to enter the Play Market. I would like to note that this error can also appear in Android emulators - BlueStacks and Nox App Player. To fix the error in such emulators, you need to follow the same steps.

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Seen by many users whose devices are on operating system Android. The reasons for the incorrect operation of the application can be completely different: technical flaws, incorrect phone settings, or various failures while using the smartphone. The article will tell you by what methods you can solve the trouble that has appeared.

There are quite a few ways in which you can stabilize the work of the Google Player Market, and they all relate to individual phone settings. In the case of the Play Market, every little detail can be a problem.

The first thing to do if there are any problems with the device, and this applies not only to difficulties with the Play Market, is to restart the device. It is possible that certain failures and malfunctions could occur in the system, which led to the application not working properly.

Method 2: Checking the connection

There is a good chance that the reason for the poor performance of the Google Play Market is a poor-quality Internet connection or its absence. Before you start optimizing your phone settings, it's best to check the network status first. It is possible that the problem is not actually on your end, but on the ISP's end.

Method 3: Clearing the cache

It happens that cached data and data from the network may differ. In simple terms, applications may not start or perform poorly due to information mismatches. Steps to clear the cache on the device:

Method 4: Enable the service

It could happen that the Play Market service could go into a disabled state. Accordingly, because of this, the process of using the application becomes impossible. To enable Play Services Market from the settings menu you need to:

Method 5: Checking the date

In case the application shows an error "No connection" and you are absolutely sure that everything is in order with the Internet, you need to check the date and time that are on the device. You can do this in the following way:

Method 6: Verify Apps

There are a number of programs that interfere with the correct operation of the Google Play Market. You should carefully review the list of applications installed on your smartphone. Most often, these are programs that allow you to make in-game purchases without investing in the game itself.

Method 7: Cleaning the device

Various applications are able to optimize and clean the device from various garbage. The CCleaner utility is one of the methods to deal with poor performance of applications or not launching them. The program acts as a kind of device manager and will be able to show detailed information about the section of the phone of interest.

Method 8: Remove Google Account

You can make the Play Market work by deleting your Google account. However, remote Google account you can always restore it back.

To delete an account, you must:

Method 9: Factory reset

The last method to try. Resetting to factory settings is a radical, but often working, method of solving problems. For full reset device is required:

Using these methods, you can solve the problem with entering the Play Market. Also, all the described methods can be used if the application itself is launched, but specifically while working with it, errors and failures are observed. We hope the article helped you.

Hello! Today we will look at one of the most common problems with the Google Play Market application - the error “You need to sign in to your account”? Why does the application write such an error and how can I go to the play market in this case? This is what we will talk about today.
To begin with, I note that in the operating system Android installation and application management is tightly tied to the account Google entry and all transactions are recorded on the company's servers. If for any reason the connection with the recording is lost, the synchronization will fail and you will not be able to access the Google Play Store.

Method 1.

Go to Settings and there we select the item Applications:

We find the same google app Play and select it. Application options will open:

Now the first step is to press the button Clear cache. Then - Erase data. We reboot and check the work of the store.

Method 2.

If the first method did not help, go back to the section Applications and repeat the same steps as in the first method, only now, in addition to Google Play, it will be necessary to clear the cache and delete data from several more system applications: Google Play Services and Google Services Framework.

Then you will need to go to the section Settings >>> Accounts and sync:

We go to this section and see our account there:

We click it and get into the synchronization parameters. Now we do this - uncheck all the boxes:

After that, exit the settings and completely reboot the smartphone or tablet using the power button.
After that, go back to your account settings and check the boxes back:

If the system gives out synchronization errors, we do not pay attention. We reboot the device again and check the operation of the Google Play Market.

Method 3.

This is already a last resort. It consists in resetting the device to factory settings. That is, you will delete all data and accounts from the phone's memory, so take care of a backup in advance. To do this, in the Settings we find the section Backup and reset:

The methods I proposed will help in 99.9% of cases. If they did not help - most likely you have problems with the network or Internet access - try logging out to global web elsewhere - from friends or acquaintances.

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