Computer literacy, help and repair

The play market application has been suspended. Solving the problem "Google Play Services has stopped" on Sony Xperia

We often receive questions from users who have encountered on their smartphones and tablets with the problem of a sudden stop of applications, in particular Google services. How to fix the annoying error “Application Services Google play stopped "on Sony Xperia we will tell you. By the way, the problem of stopping other applications on the device is solved in a similar way.

This is what usually appears on the screen:

If you have such an error, then you need to delete the data of this very application. To do this, go to the main “Settings” - “Applications” - “All” tab - find “Google Play Services” in the list and tap on it. In the menu that appears, you need to select "Delete updates" and "Delete all data" (may be in the submenu "Place management").

If suddenly the "Delete all data" button is not active, then you will need to press the "Turn off" button to go to the "Device Administrators" item (you can go through the "Security" menu in the main settings) and uncheck the " Remote control Android ”.

After all the manipulations to clear the data, restart your smartphone. The problem should go away! All necessary updates will be installed through the Play Market automatically, or you can do it manually.

It's also good to know.

Android users often use Google services. Sometimes problems appear in their work or they stop starting altogether. This article provides an overview of the Chrome application has stopped error on Android, what to do, and how to troubleshoot it.

Clearing the cache

Sometimes the problem is that the browser cache is full and needs to be reset.

Note! The instructions are described for Android 6.0 with MIUI 9 desktop. In other versions, the location or name of the menu items is different, but the principle of operation is the same.

  1. Open "Settings" → "All Apps".
  2. Select "Chrome".

  3. Click "Cleanup" → "Cleanup cache" → confirm the action.



Chrome update

If the browser has not been updated for a long time, this must be done using the application store.

Note! If the browser is not a system application, please reinstall it using the Play Market.

Reset device settings

If the above methods did not fix the problem, you should reset the device to factory settings.


conclusions

The error when the Chrome app is stopped on Android appears due to browser issues. To fix it, you need to clear the cache, update or reinstall Chrome. As a last resort, you should reset the devices to factory settings.

The Android operating system has been successfully developing and improving without a little ten years. However, problems still appear from time to time, even taking into account the fact that hundreds or even thousands of people are working to get rid of them. As you understand, today we will tell you what to do with the message “An error has occurred in the application“ Google Play Services ””. To be honest, there are plenty of options for solving the problem, but in this article we will analyze only the main ones that we encounter most often.

What to do if the Google Play Services app crashes

I would like to note right away that with this error, not only this application can crash, but also any other application, if it is somehow connected with Google Play Services. In general, such problems are divided into two types:

  • No error number;
  • And with that.

    If an error is indicated, it makes our task easier - it is much easier to identify it. Consequently, the elimination will take less time. But first, we want to tell you how to deal with the problem if there is no error code. So let's get started:

    Next, you should check if given error again or managed to get rid of it. If all else fails, go to plan "B":
    This time the problem must be solved. Most likely, upon entering Google Play, the aforementioned application will ask for permission to update - this is normal, because we have just removed these updates. For correct operation in the future, we recommend that you update it.

    Error 403: how to fix it

    You are lucky if you have this particular type of error. The fact is that it can be solved as simply as possible. This occurs when purchasing applications from those users who use two or more Google accounts.
    The solution is trivial: tap the "Buy" button again and the error will disappear. You may need to repeat the procedure a couple of times.


    As you can see, there is nothing complicated. It's a little more difficult for those who get 901 errors.

    Getting rid of error 901

    Most often it is encountered when working in a browser or when downloading applications from the official store - Google Play. The problem lies in the abrupt end of the Wi-Fi network authentication. There are several ways to solve it:
    1. Clear the cache in the Google Play Services app. You already know how to do this from the very first instructions described in this article.
    2. Reconnect to this or another Wi-Fi network.
    3. Use to open a page in a browser or download an application of mobile data.
    In case you have chosen the last option, we remind you about the rational use of Internet traffic - it is better not to experiment without the presence of an accompanying tariff plan, it may cost you too much.

    If you get the message "An error has occurred in the Google Play Services application" with a number not described in our article, then it is solved in the same way - by clearing the cache, removing updates or reconnecting to the Wi-Fi network, as described above.

  • After installing software updates on smartphones Samsung Galaxy S3, S4, S5 and S6, many users began to encounter the message "The Contacts application has stopped." This error manifests itself when adding a new contact to the phone book and does not manifest itself at all in other situations. Consequently, some users may not immediately notice the problem. What to do if you still encounter a similar problem, we will tell you in this material.

    Where does the error come from?

    The exact reason for the appearance of such an error is not known, but many users noticed that it began to be displayed immediately after installation. new version software Android. Since rolling back a version to the previous one is troublesome and not everyone will dare to do this, we tried to find another effective solution... There are two ways to fix the "Contacts application has stopped" error, try them one by one to find out which one will be useful in your case.

    How do I fix the error?

    The first and simplest thing we recommend is to clear the Contacts app cache and delete temporary data. This is necessary in order to return contacts to their original state and eliminate a variety of errors that may arise due to the accumulation of a large amount of temporary files and data. Please note that the phonebook entries themselves will not be affected!

    • Open Settings and select the Applications category.
    • Find the Contacts app and open its properties page.
    • Press the Clear cache and Clear data buttons one by one.
    • Restart your device and try saving the new contact again.

    If the error is displayed again while the information is being saved, go to the next step.

    Since contacts are saved in the device's memory as separate files, errors may occur related to the process of saving files to the smartphone's memory. Some errors may be associated with an incorrectly set date in the smartphone settings or a conflict in the date format.

    • Open your smartphone's Settings and select More.
    • Find Date & Time.
    • Depending on the default format, change it to an alternative - 12 hours or 24 hours.
    • Restart your device and try saving the new contact again. Typically, after these procedures, the Contacts application error will no longer bother you.

    Probably the most common mistake among Android users is a crash in Google apps. Today we will tell you about one of them: "The Play Market application has been stopped." This notification constantly pops up when you try to download or update any application. You will learn what to do first in case of this error and what options will be useful to you.

    What is this error?

    A crash in the Application Store can appear for a variety of reasons: an outdated version of the software on the phone, a clogged data cache, errors in synchronization with the connected account on the phone. In rare cases, third-party programs and even viruses that can block some system options are to blame.

    Error in Android - Play Market application stopped

    How to fix a bug in Samsung devices

    This problem is very common on smartphones and tablets from Samsung ( Galaxy Tab, Grand Prime, etc.), which have their own proprietary version of the Android OS. Next, we will describe a list of priority instructions, which, by the way, will suit the rest of Android devices. I will not write about the standard ones - restart the device, wait a bit, write to support, etc.

    Checking for Updates

    System updates are definitely an important part of your Android's stability. They contain fixes and improvements to many features. Be sure to check if they are up to date on your device.

    Reset all Google services

    The second step is to reset and erase all temporary data in "Google Play Services" and "Play Market"... This is done as standard:

    Remember to do a comprehensive cleaning of the device. For example, Samsung has a Smart Manager system cleaner. It can be used to optimize battery consumption, free up memory, RAM, and check security settings. It is also mono to use third-party utilities such as Master Cleaner.

    Account sync

    After all the cleanings, you need to check if there is a failure in the synchronization of your Google account and reconnect the account itself. Walk the path "Settings" - "Accounts" - "Google"... Click on the active account, after that you will be taken to the synchronization menu. At the top there will be three dots (menu), there is an item Delete account. records. Erase all data, after rebooting, reactivate your account in your smartphone. Reconnecting this way will help you to fully sync with the cloud data. Try to use the store.

    Use analogues

    If you do not succeed and the error "The Play Market application has stopped" remains, the last option will be "Reset settings", which will erase everything from the device. The extreme case would be new firmware... If you don't have time to do this at the moment, then you can safely use similar stores.

    Article content

    Samsung, seemingly a serious giant, specializing in smartphones lately, offers its customers the perfect devices! Oh no! If you are reading this article, then not everything is in order. Quite often, users of this brand face a problem when the interface starts to jerk up a bit, resulting in an error of the following format: "The TouchWiz Screen application has been stopped." What to do in this case? Flash your phone? Carry to the workshop? To hand over under a guarantee, if it is still valid?

    The problem can be solved independently, and it is not a fact that it appeared due to improper operation of the user himself. Most likely, this is a bug of the shell itself installed in your Samsung. In this article, we will tell you about several ways to solve this problem.

    Resetting the error by simply turning off the phone

    We will proceed from simpler methods to more complex ones, so we recommend that you follow them in the same order. If you get the error for the first time, then there is a chance to remove it by removing the battery.

    Here's what we do:

    1. Without turning off the device, remove the battery from it;
    2. Then press the power button, press for about 30 seconds;
    3. Put the battery back, close the lid, try to turn on the smartphone.

    Why is this done, you ask? With this method, we completely drain the capacitors until they are completely discharged. After that, the phone memory is already rebooted without any problems or interference.

    After this procedure, we need to turn on our Samsung in safe mode(this procedure is temporary). Not sure how to do this?

    For Samsung devices, the operation is as follows:

    1. Press the Power button so that our device starts to turn on.
    2. Next, press and hold the Menu key, waiting for the device to boot into safe mode.

    Did not work? Then let's try another method.

    1. We press simultaneously three keys - Home, Power and Menu, we are waiting for our device to turn on in the appropriate mode. Please note that in this case operating system will not download third party programs. You can easily remove unnecessary and problematic applications.

    If after the described actions the problem still remains and a notification appears with the text "The TouchWiz Screen application has stopped", go to the next step.

    Turn on disabled apps

    Perhaps your smartphone has disabled standard programs and systems that are necessary for the device to work correctly. To do this, we perform the following operations:

    1. Go to the "Settings" of your Samsung and go to the tab "Application Manager";
    2. At the top of the screen, click on the "Disabled" item so that the system displays a list of disabled programs;
    3. Now we restore each one in turn and check whether the error still appears or not.

    We recommend restoring all of them at once to save yourself time. In most cases, the problem goes away after following these steps. If you still have not succeeded, move on to the next point.

    Clearing cache and data

    1. Go to the "Settings" of your device, select the tab "Application Manager";
    2. Choose the parameter "All" there, find the item "Contacts";
    3. Go to this tab, clear the cache;
    4. Then you return to the previous menu, select the phone settings there;
    5. Push the button "Clear cache and data".

    Please note that after clicking this tab, all previously created settings will be deleted.

    Clearing the Touchwiz cache

    As a rule, any widget located on your screen can be the cause. Try to remove them all first and restart your smartphone. If it does not help, then click "Settings" and go to the application settings. Find "Details" in the general list and click on "Touchwiz Screen". All that remains is to clear your cache and restart your phone again.

    If this method did not help, then you will have to do full reset factory settings so that all user data is completely deleted from the phone. We also recommend checking your OS version for new versions.

    Samsung has been aware of this problem for a long time, and has already released fixes for most versions and skins that completely solve the problem. Just be sure to create copies, because all information from the phone will be deleted, that is, you will completely lose all contacts stored on the phone. In some cases, a full flashing of the phone may also be required, for example, if your Android version has ceased to be supported by the developer.

    If you get this error, and at the same time you cannot go to another menu item or the "Back" button does not work, and the phone seems to be frozen, you can use the quick menu by swiping down and selecting "Settings" in the list. Users often forget about this, although in many cases this method saves.

    Generally speaking, in terms of the user situation, most often the problem occurs due to stopping applications, as a result of which a notification appears. And sometimes it is not the user himself who is to blame. he could not turn them off, but additional programs that were installed from third-party services or various utilities to speed up the system, cleaning programs, for example, the same Clean Master.

    Probably every user of an Android device has come across an annoying message "Google Play services stopped - send a report." This is a system error and is not your fault, but there are still a number of steps you can take to fix the problem and prevent it from happening in the future.
    Regardless of the cause of the error, you can try the following solutions one by one to fix it.

    Solution # 1. Clear cache

    It may be sufficient to clear the cache in the Google Play Services app. To do this, open the settings on your device, tap "Application Manager" and select "Google Play Services" from the list. Tap "Clear cache".

    After clearing the cache, be sure to restart your device.

    Solution # 2. Re-add your Google account

    If that doesn't work, you can delete and add your Google account again. It is known that on an Android device, you do almost everything through your google account which you entered at the very beginning after purchasing the device. So reinstalling it might help.
    So, to delete an account, go to settings and find "Accounts." In the list, among other accounts, there will be a Google account. Tap it and you will be given the option to delete your account.

    After that you need to add it again. To do this, select the settings in the "Accounts" section, the item "Add account". A wizard will open, where you will go through the steps for entering data again. After doing this, the problem may disappear. But there are further options for its solution.

    Solution # 3. Reinstall Google Play Services

    We have already tried to clear the cache in the first method, so now you can try reinstalling the services. Google Play Services is a basic app on Android device which is necessary for everything else to work. Therefore, it will not be possible to completely remove it. However, you can reinstall all updates to Google Play Services to get the latest version of them. To do this, you just need to deactivate the Device Administrator. After deactivating the administrator, you can uninstall the updates and reinstall.

    • To deactivate the Device Administrator go to the "Security" settings, tap the "Device Administrators" section and check the box. The Administrator Shutdown screen appears.

    The administrator is deactivated.

    • Now go to Application Manager, select Google Play Services. You will see that the "Uninstall Updates" button has appeared.

    • Delete them.
    • To re-install updates, try using any application. They won't work right away now. First, you will be prompted to install service updates. Install them.
    • After reinstalling the updates, reactivate Device Administrator
    • Reboot your device

    The error should now be gone

    Solution # 4. Clear Google Services Framework cache

    And there is another way. Google Play Services is known to depend on the Google Services Framework to function. This system application is responsible for exchanging data with Google servers and keeping your data in sync with them. If something is wrong with the Framework, then something is wrong with Google Play Services. Therefore, we will establish the work of the Google Services Framework by clearing its cache.

    To do this, go to the "Application Manager" and find "Google Services Framework" in it. Tap it and tap Force Stop. After that tap "Clear cache". Reboot your device.

    After that, the error "The operation of Google Play services has stopped sending a report" will most likely disappear.

    All error codes with additional solutions are described in more detail. If this does not help, it remains to advise you to contact the professionals.

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