Why the Play Market does not work - we analyze in detail. Why does the Google Play Market not work on an Android smartphone (tablet) over Wi-Fi? Google play store not working over wifi

The process of downloading programs, books and games becomes much easier if you take advantage of the Play Market, which is available to users of smartphones running on the Android system. Internet is required to open the resource. The most simple and accessible way connection is Wi-Fi.

Sometimes situations arise when Play market does not work over Wi-Fi. As a result, it becomes impossible to download the necessary information and programs, which causes a lot of inconvenience. Why is this happening and is it possible to solve the problem on your own, without involving specialists? This will be discussed in our article.

Why is the Play Market not working over Wi-Fi?

• Incorrect setting of the date and time on the smartphone;
• Violations in the operation of the OS, including its incorrect configuration, which is responsible for access to the network;
• Failures in the functioning of the installed service;
• Inoperability of the router and lack of traffic if communication with the phone is via a modem;
• Store errors for which Google itself is responsible.

Ways to solve problems

If you don’t know exactly what the reason is, then it is advisable to first try the simplest and easiest options for solving the problem:

Incorrect synchronization with the modem

If the Play Market does not function only via Wi-Fi, then the reason should be sought in the router settings:

When the methods of correcting software errors have not yielded results, then the probable cause of the inoperability of the product lies in its failure. There is a break in the wires, a breakdown of the antenna, a burnout of the modules - what exactly is broken, only a specialist in the repair shop will answer when disassembling the device.

Google Market disruptions

Another reason for incorrect operation is software failures that have occurred in the operating system. How to eliminate them?

There are several ways:

• Create or log into another Google account, because it may be that the entrance is blocked from your account;
• Installing updates. Preferably done in advance backup;
• If you have already created a backup, you can try to restore the application using it. Programs like Titanium Backup are perfect for this;
• Comprehensive OS recovery, provided that you have used the capabilities of TWRP Recovery for Xiaomi in advance. You should reset all partitions (with the exception of the memory card) and restore the latest stable copy;
• Clearing the cache. To do this, go to "Applications" and select "All applications". Your task is to clear the Google Play cache and its services. Re-entry into the service must be done after rebooting the device;
• It is recommended to use the official versions of MIUI skins, as custom firmware often has bugs.

Difficulties with access settings

If they are done incorrectly, then it is necessary to correct possible mistakes, including.

Most owners of Android devices use the services of the official Play store Market from IT giant Google, which, in general, is not surprising. Here, each user will be able to find any content to meet their needs, whether it be special programs, movies, music or games. However, situations are not uncommon when Google Play Market does not work on Android.

Such failures in the operation of the service can occur for a variety of reasons. Now we will consider what can cause the problem and offer the most effective ways its elimination.

In fact, the reasons that provoke such an error can be very diverse, the most common are:

• There is no connection to the i-net, caused, for example, by a settings failure (smartphone, router, etc.).
• Technical problems from the Play Market itself are quite rare, but not excluded.
• File problems hosts, which is edited automatically by the system.
• conflict between any installed application and Google Play.
• The date/time settings are wrong.
• Other.

First, what we need to do is simply restart your smartphone. The fact is that this banal procedure can be an effective solution not only with the described problem, but also in other cases of system “hanging”. If rebooting the device did not have any result, move on.

Reset updates

Pretty efficient procedure. Our actions - go to "Settings":

We open " Applications"(maybe "Application Manager"), from the list that opens we find Google Play, wait. In the window that opens, click on the " Uninstall updates" to return the Play-Market to its original state:

We reboot the gadget, try to log in. What, there is no reason for joy yet? Then we continue.

Reset settings and clear cache

Again, through the main settings, go to " Applications", we find " Google Play", open. First, "tap" on " Erase data", then " Clear cache»:

Restart, try to go to Google Play. If the question “why the play market does not open” is still relevant, we continue “dancing with a tambourine”.

GP service data correction

As in the third step, from the "Settings" we head to " Applications", we find " Google Services play", erase the data and clear the cache:

Clearing data and cache "Google Services Framework"

Walking the beaten track" Settings» → « Applications". In the tab " All» find and open « Google Services Framework". Erase data and clear cache:

Checking the operation of Google accounts

It is possible that for some reason this function turned out to be disabled, which was the reason that the play market does not work on android. Correcting the situation is simple. From the settings under " Applications"we need to open the tab" All", choose " Google Accounts "And, if this application is really disabled, then we connect it, and at the same time (if necessary) we clear the cache:

Debugging the download manager

Disabling the download manager can also be a likely problem, so to eliminate it, we go to " Applications", with a swipe to the left, go to" All"and open" Download Manager". If necessary, activate, and if the presence of a cache is detected, then clear it too:

Deleting and restoring a Google account

Another effective way to which our website was dedicated detailed instructions"". After the described exit procedure, .

Eliminate Application Conflict

As mentioned above, there are applications that can block Google Play from working. One such program is Freedom. Advanced gamers probably understand what I'm talking about. The fact is that Freedom allows you to bypass the Market license check in order to purchase all kinds of paid goodies in games (coins, crystals, extensions, etc.) for free, for which the user can pay with a fake card:

The inept use of the application, or its incorrect removal is one of the most common reasons for the failure of the Google Play Market, caused by changes in the file " hosts". To work with the application (installation and uninstallation). For more information on how to fix the situation, you can see in a special video:

Cleaning up the "hosts" file

At this point it is worth dwelling in more detail. The fact is that you probably do not have the Freedom application installed (see above), and there may well be a problem with the file, and here's why. AT hosts file The Android system (as well as Windows) stores a database of sites, as well as their IP addresses. And every time, opening a particular site, the system will access the "hosts" file, and only after that to the DNS server. That is, in fact, being in principle a primitive filter (firewall), hosts can block access to almost any site, including Google Play, for security purposes.

That's when it becomes necessary to edit it. To do this, we need a file manager, for example, and (since we will be dealing with a system file).

Run ROOT Explorer, find the folder system:

It contains a folder etc, go into it and set the rights R/W(Read/Write) by clicking on the corresponding button in the upper right corner:

At the request of the Superuser rights system, we provide:

Now open hosts and start editing it. By default, it should contain only one line - 127.0.0.1 localhost. If you see two or more lines, it means that other programs have made their changes, so we remove everything unnecessary without pity:

Correction of date and time parameters

If there was a failure in this position (which could also block access to the play market), then:

• We open " Settings»
• In chapter " System» find the item « date and time", open.
• We enter the correct data, save the changes.

Reset Android Settings (or Hard Reset)

This is the last, so to speak, control shot from our arsenal, if you are convinced that there are no problems with the Internet connection, and all the methods described did not bring the expected result (which I very much doubt). What should we do:

• Go to " Settings» and open « Recovery and reset without forgetting to back up.
• Select item " Reset».
• "Tap" on the field " Reset phone settings».
• In conclusion, we press " Erase everything».

This procedure will delete all data on the internal storage of the device, leaving the information on the memory card intact.

Perhaps this is all we wanted to talk about on the topic. Maybe you had a successful experience in solving a problem that is not described in the article, we will be grateful if you share it with our readers. Good luck!

I recently encountered such a problem that I urgently needed to update the application, and there was no available WI-FI network nearby. I decided to update using the mobile network, unchecked the market, but the download still didn’t start, instead the play market wrote “Waiting for the WI-FI network” and the process stopped. In the Play Market settings, of course, there is no option related to the cause of this problem.

Video. Applications from the Play Market without WI-FI are not downloaded on Xiaomi with MIUI 7

Video. Applications are not downloaded from the Play Market without WI-FI on Xiaomi with MIUI 8

Why Xiaomi refuses to download applications and games using the mobile network

Instructions for setting up the bootloader Xiaomi (MIUI)

Note: if you do not have unlimited Internet on your smartphone or you use up your allocated traffic very quickly, then it is best to choose small sizes for downloaded files, as this can hit your wallet.

YouTube and Google Play (aka Play Market) are probably the two most popular and necessary programs on Android. Without the first one, you won’t be able to watch your favorite videos, and without the second one, you won’t be able to install any program or game on your tablet or smartphone. I think everyone will agree with this.

And it's very sad when YouTube or Google Play doesn't work. It is when connected to the Internet via Wi-Fi. And this happens quite often. Not so long ago, a question on this topic was published on the site. He has already collected quite a few comments, so I decided to make a solution to this problem in a separate article. I'll tell you about the solutions I know. Which, judging by the reviews, really work.

And the problem is the following. We take our phone or tablet that runs on Android and is connected to WiFi networks, open the same YouTube, and there is an error: "Check your network connection" and a gray exclamation mark.

And in the Play Store through the same Wi-Fi connection, an error appears: "There is no Internet connection. Please check your connection to Wi-Fi or cellular network and try again."

Although our smartphone is connected to Wi-Fi. You can even see it in the screenshot. no. Websites open in browser. So the internet is working. Other programs also have access to the Internet.

Important point: through Mobile Internet(3G/4G) everything works. The Play Store lets you install apps and YouTube videos are displayed and played. Doesn't work over Wi-Fi only. And as a rule, only through a specific Wi-Fi network and on all Android devices. And maybe others too. It doesn't matter.

Problem: there is no access to these two services from Google when connected only to a specific wireless network. Through another Internet connection everything works.

If you have YouTube and / or Market does not work through any connection, even through cellular communication, then in the article I will also try to collect solutions to this problem.

To start:

• Reboot your phone, tablet, Android TV box, or whatever.
• Reboot your router. If there is such an opportunity.
• Check YouTube and Market through a different internet connection. Mobile connection, or other Wi-Fi network.
• Try opening a website in your browser mobile device. You can try to go to the same YouTube. If nothing works in the browser either, different sites do not open, then see the article.
• It is advisable to check if everything works on other devices.

After these steps, you should already roughly understand what exactly the reason is. Well, build on the results of these checks if you ask a question in the comments.

Let's start with the main solution.

Change DNS in Android if YouTube and Play Store does not see an Internet connection

As practice shows, it is the change of the DNS addresses of the Wi-Fi network that helps to get rid of this problem. Why is this happening? To be honest, I don't know. Either because of problems with the DNS servers at the provider, or something in the router settings.

Therefore, we need to register DNS addresses from Google in the properties of the "problem" Wi-Fi network on the phone. Or register these addresses in the Internet connection properties in the router's web interface. Let's consider both options. But I recommend that you first check everything on your own Android device. If it works, and you have several more devices with the same problem, then even then you can try changing the DNS on the router.

I will show on the example of a smartphone from Samsung. But there should not be strong differences between other devices.

Go to the settings, in the section "Connections" - "Wi-Fi". Click on your network and hold. A menu should appear where we need to select something like "Manage network settings".

These are DNS addresses from Google. Which I talked about in the article:.

We check that the proxies are disabled (No) and save the settings.

After that everything should work.

One moment: in Android there is no way to specify only static DNS, and get IP and gateway automatically. And it's not very good. Since disabling DHCP (automatically obtain all addresses from the router), we have set a static IP address. In my case 192.168.1.164. And if, when reconnecting to this network, this IP address is busy, then we will not be able to connect. Unless you reserve this IP address in the DHCP server settings on the router.

Therefore, if you have problems connecting to a Wi-Fi network, then know that this is most likely due to static addresses. Just change the last digit in the address (from 100 to 254), or put DHCP back in the Android settings. And DNS addresses can be registered in the router settings.

I show how to do this using the example of a TP-Link router.

After that, all devices that are connected to this router will use the set DNS addresses.

I hope you managed to solve the problem with accessing YouTube through the application and to Google store play.

Additional solutions for connection errors in the YouTube app and Google Play

It is possible that these two applications do not work even when connected to different wireless networks and via mobile Internet. In this case, check if the Internet works on your smartphone at all. You can just open some site in the browser. If the Internet does not work, then we solve the problem with the connection. At the beginning of the article, I gave a link to a page where everything is described in detail.

Well, let's look at a few more solutions that may come in handy.

I look forward to your feedback. Be sure to write if these solutions helped you. If they helped, what exactly? Perhaps you managed to solve this problem in another way, which you can share with us in the comments.

Android is a very convenient operating system that allows the user to install applications of various categories: from games to weather forecasts. For this, the developers introduced a special service - the play market. Without it, a smartphone that is connected to wifi turns into an almost useless device. But there are times when it happens. What to do in such situations? In this article, we will answer this question.

Simple Causes and Their Solutions

First, let's deal with simple reasons, because they more often than others prevent you from using the market through a Wi-Fi network. So let's get started:

• Unforeseen crashes may occur in the android system. This is the real scourge of this operating system.

Solution: Reboot the device and after that the problem will disappear.

• Your device's time and date are not set correctly. When connecting to many services, including google play, the date and time are checked first. If they are incorrect, then the connection to the services does not occur.

Solution: Go to your phone settings and correct the date with the time. It is advisable to use the network time zone.

• If your phone is connected to a Wi-Fi network, this does not mean that the Internet is working, because these are different processes.

Solution: Check the source of the wifi network. Go to the browser from your phone and follow any link, if you can do it, then the problem is not in the router.

• There are times when problems occur on Google's servers, but they are very rare.

Solution: Just wait.

• The play store may not work due to the impact of a third-party application. This most often happens after uninstalling the Freedom app. Recall that it is used for getting ROOT rights.

Solution: Turn it back on this application. Go to its settings and click on the "Stop" button.

Router Issues

If it happens play market waiting wifi networks , then the problems may be in the router itself. Let's analyze them:

• The phone is connected to Wi-Fi, but the Internet does not work. Try to go to any site from your phone, if you manage to do this, then the problem is not in the router.
• Do you have good internet speed? google play is a demanding application that contains a lot of images. If a white screen and a loading indicator hang for a long time when it starts, then the problem is with your Internet connection. Please contact your provider to resolve this issue.
• The router has a feature that prohibits a specific device from using the network. To solve this problem, go to the router settings. Find the list of banned mac addresses. If there are such addresses, then compare them with the address of your phone. You can find it in the device settings, in the “About phone” item.
• Wrong password from wai network file. Check the correctness of the entered data in the wireless settings.
• The router is not working properly. There are many reasons for this. You can solve them with a simple restart of the device. In some cases, it is worth updating the router firmware.

There can be a lot of problems in the router. If you can’t fix them yourself, then contact your provider for help.

Problems in the play market

As already mentioned, google play is a demanding application. Its work can be disrupted by a number of adverse factors. Let's try to find them and fix them ourselves:

• There are cases when play The market is not connected to any specific account. Use a different account to verify this.
• Learn about possible updates your device.
• If you have backed up your device, then it's time to restore google play with them.
• If the previous point did not help, then restore operating system entirely.
• Go to settings and clear google play cache.

If the above tips do not help, then reset your device to factory settings (all data is deleted, including photos and videos). Don't forget to back up your data.

Checking access settings

Connection to the play market may be interrupted due to wrong settings access. Let's go to them:

• Let's check Host first. In order to go to it, use the "Hosts Editor" program. Look for it on the Internet, not in the play store. Install ROOT rights using the "king root" app. Now let's move on to the file itself. Launch Hosts Editor and navigate to etc/hosts. launches host file. We delete everything in it, except for the line "0.0.1 localhost". We save it. We reboot the phone.
• If your phone connects to the play store via mobile Internet, but does not do it via wai file, then check the proxy settings. Open your connection settings and find the proxy item. If something is written there, feel free to delete it.
• Try turning on automatic DNS selection in your network settings.

All these problems arise due to accidental data modification or dubious programs. Always use an antivirus on your device.