Computer literacy, help and repair

How to recover a Google account: detailed instructions. Google Account Recovery: Six Ways to Be Careful When Answering Questions

Often, due to some reason, users lose access to their own Google account.

In this case, access to all Google services is lost, which are logged in through this account.

If a person simply forgot the password, you need to contact Google Account Recovery. The pages of the service provide instructions on how to restore access.

Note! If the data proving your identity has not been attached, you will not be able to restore your Google account by phone number, so you will need to answer a number of questions. As a result, it will be determined whether you really are the owner of this account. If yes, you will be given the option to reset your password.

Thus, Google will have another opportunity to contact you in order to help restore your account.

Restoring access to an account if it has been deleted

Google accounts marked for deletion are not retained for long. does not report the time during which it can be restored.

If you act quickly, there is still a chance of recovery. In this case, you can restore your Google account by phone number, but it must already be attached.

Let's see how to restore account in Google if you forgot your username and password.

Go to the Google Password Helper page and select the "I forgot my password" button. Enter the remote mailbox address and click Continue.

Then you will be redirected to a page where you will be asked to enter the phone number attached in advance. Enter it and click Continue.

When the verification code arrives on your phone, you will only have to enter it and send a request to restore access.

If the option is available, complete the final verification steps. Create a new password and confirm it.

If you did not provide personal data for recovery

How to change your password if you have not attached either a phone number or an additional email to your account?

Do the following. Go to the Google Password Helper page and select the "I forgot my password" button.

Then "Difficult to answer."

Now you will be asked to answer questions that will confirm your identity and prove that the account belongs to you.

You will need to remember the date you last logged in, the approximate date of creation, the names of the labels, and the email addresses you used most often.

For security purposes, the company specifically asks difficult questions. Try to give as accurate answers as possible.

If you find it difficult to answer, just try to guess.

It is advisable to log in from a computer/device from which you successfully logged in earlier.

Depending on the results of your answers, you will be prompted to change your password or an email will be sent to you within 24 hours to contact you.

In the second case, go to email and follow the instructions.

Advice! Make sure the email from Google Account Recovery is not in the Spam folder.

Unable to login to account Google entry leads to loss of synchronization with all popular company services.

Reasons for losing access to your account:

  • the user forgot his password;
  • account deleting;
  • the profile was hacked by intruders;
  • the account was blocked for violating the rules;

In this article, we will look at the most effective methods for recovering your Google account, which will allow you to access your account even if you do not remember your login.

Account recovery data

During the Google Account recovery process, you will need the following information:
  1. Account passwords;
  2. Additional e-mail address associated with the account;
  3. Phone number provided during registration;
  4. Additional phone number used for two-factor authentication;
  5. The answer to the security question.
If you haven't added an additional email or phone number in your account settings, go to the "Account Support" section.

Enter your address Email in the input field and click "Next


In the password entry window, select "Another question".


The system will ask you to specify the date the account was created. Try to remember the month and year your profile was created. This is the only way to access it without entering additional information.


In the event that you have forgotten the main password, then in this case you must specify any other password that was previously set in the mail. The answer to the security question is very rarely required. If you have forgotten it, then there is nothing left but to try to remember it.

All recovery methods

Forgot login
If you have forgotten your e-mail address, you will need a phone number or a backup mail address. When you sign in to your account, go to the "Forgot your email address" section. mail?"

The system will ask you to enter a password. In the event that the password is forgotten, specify any other that has ever been set on the profile.

Enter the first and last name specified in the account.

After that, you will receive a confirmation code to an additional e-mail or phone number, depending on the recovery method.

If you have lost access to a phone number or additional mail, then the system will ask you to indicate the month and year when the account being restored was created.

By phone number
To restore a profile using the phone number associated with it, you need to:

Additional e-mail address
If you have not provided any additional information in your profile, then use the option to recover Google mail using an e-mail to which you have access.

On the account recovery page, click on the "Other Method" button until a window opens for entering an email address where you can receive a verification code.


Enter an e-mail in the field. A confirmation code will be sent to the specified mail, which must be entered in the next window.


After all the steps are done, the system will notify you that the account has been successfully verified.

Blocked account
Violation of the rules in Google services may result in account suspension. Do not despair if your profile has been blocked. If the violation was not serious or the account was hacked by intruders, then you can restore mail.

Open the mail recovery application form found in the Google Help section.

Answer "Yes" to the question about logging into your account.


Enter the e-mail address of the account that has been blocked.

Write additional account information. Tell us about what you were doing before the suspension, describe the reason why the account was suspended. The more detailed you describe your situation, the higher the likelihood that your profile will be unblocked by the administration of the service.


Expect a response to the email address you provided. On average, applications from users are considered from a week to a month. The final decision depends on how serious the violation of the terms of use of the service was, which led to the blocking of the account.

Remote account
If your Google account has been deleted, you need to follow these steps to restore it:

If you could not remember the passwords, then select the "Another question" item at the bottom of the entry form. This time the system will ask you to enter additional mail that was linked to the profile. A confirmation code will be sent to the specified e-mail to gain access.

You can only restore the profile that was deleted no more than 2-3 weeks ago.

Hello, friends! When creating your Google account, for example, by registering in Gmail or in the Play Store on your smartphone, you filled out the required form, indicating your username, login, password, phone number and much more. Even if the combination of characters used to enter was not complex and memorable, you should still write it down somewhere: on a piece of paper, in a notepad, in a Word file on a computer. But since you're reading this article, you didn't. Perhaps you did not plan to log out of your account, but the situation could not depend on you, say, you had to reset your phone to factory settings.

In general, no matter what the story happens, let's now look at how to recover your Google account password in various ways. I will immediately notice if you do not have access to it on your phone with operating system Android - this instruction will work for you too. We will do the entire recovery procedure on a computer through a browser, it is better if it is Google Chrome, and after you come up with a new combination, you can log in on your smartphone or tablet in any Google service: Disk, Play Store and others.

The main thing: do not forget to write down your login and password in the place where you can always see it!!! You can also add the phone number and backup email address specified in the profile there.

Note! Try to answer all the questions that you will be asked. If you can't remember the correct answer, try guessing. The more information you provide, the faster access will be restored. Also try to complete the entire procedure in the place where you most often visit your account: at home, at the institute, at work. Use your favorite device, your phone or PC.

By old password

open Chrome browser(or the one you usually use) on your computer and on the main page of Google search, click the "Login" button to enter your account.

Then enter your login - this is either a phone number or an email address. Click "Next".

Here is the next step and there is a hitch. Here you need to click "Forgot your password?" to reset it.

If you recently changed this combination to another, then simply enter the old character set in the proposed field and click the "Next" button. This method is relevant if you changed it not so long ago - you haven’t remembered the new one yet, but you still remember the old one.

Now the system has to make sure it's really you. A notification will be sent to your device. If nothing came, or you clicked the wrong one, select "Send again."

In the notification sent, click the "Yes" button.

The old password will be reset and a window will appear where you need to enter a new character set and confirm it. Then click "Change". Now you can go to your profile.

Recovering without a password

Now let's figure out how to restore access if you do not remember the password. To do this, at the step where you are asked to enter the old character set, you need to select "Another way".

A notification will be sent to your phone. If not, then click the button below again.

For those users who indicated their number in the profile, it will be possible to recover the password by phone number, such a window will appear. They can call you or send you an SMS with a code. Enter it in a certain field (it will appear) and you will again be taken to the page to change your password. If this does not work, click "I do not have access to the phone."

This time, a backup email address can be saved, which, again, should have been indicated in your account. Click in the "Submit" window.

Go to this box and open a message from Goolge in your inbox. If it's not there, check your Spam folder. There will be a confirmation code. Remember it and type in the account recovery window in the proposed field.

Fields for changing characters for access will appear again. Come up with their combination, confirm it and click "Change".

No number or email attached

If none of the above worked, then you can restore your Google account without a password by answering additional questions. In the password entry window, click "Forgot ...".

Click again on the button with the same name.

At this step, you will be asked the question: When did you create a Google account? Select the month and year, then click Next. If everything is correct, then the window for changing characters will appear again.

If you select "Other Method" in this step, you will need to enter an email address that you have access to.

For example, I guessed. I created my profile when I got my first Android phone and needed to register to enter the Play Store. You may have created it when you signed up for Gmail or Google Drive.

Forgot login and password

Well, the last thing to consider is what to do if you don’t remember anything at all, and whether it is possible to recover the username and password from your Google account. To do this, at the very first step of logging in, select "Forgot your email address. mail?"

Next, try entering your number, provided that you have not changed it for a long time and it was recorded in your profile as a backup. Also try to specify all the mailbox addresses that you have (one by one, of course). Perhaps one of them is listed in your profile as a backup. Click "Next".

If you guess right, you will receive a message by mail or phone with a code. Enter it and change your password.

Remember what the first and last name were indicated. They can be real, it can be a nickname - try all possible options. Please note that every letter matters. For example, Olya and Olga are different options.

If you remember, you will get access again, if not, a message will appear: "This Google account does not exist."

If you tried everything and nothing worked, then you can use our instructions and.

And with this I will end. Follow the instructions clearly and answer the questions as correctly as possible, and you can recover your Google account password in a couple of steps. When you go to your profile, I recommend that you immediately indicate the backup phone number and mail in it - this is so that in the next similar situation, everything goes easier and faster. Also remember to write down the password in a safe place.

The best place to save passwords is in your head. I don't dispute this golden rule. Every year there are more and more accounts, and less and less space in my head. Now almost all browsers offer to save your passwords to accounts in a keychain. After visiting the next site, the browser kindly offers us to insert the saved data. We agree and successfully log into our account. Over time, a huge number of saved logins and passwords accumulate there. Today I will tell you how you can easily find all your saved passwords using Google Chrome as an example, and in the second part of the post I will show where I store all my documents, accounts and passwords for them.


I can assume that many of you know how to view your passwords saved in the Google Chrome browser, but many of my friends did not even know about it naively believing that everything is stored somewhere in a place inaccessible to them in Silicon Valley.

Everything is much easier. Open the Google Chrome browser, in the upper right corner click on the settings button:

In the window that opens, you need to go down and click "Show advanced settings":

We find the button with HTTPS / SSL certificates, as shown in the screenshot:

The control panel will open, where you need to select the "passwords" tab on the left. There are also secret notes here. You can save something important. But we are interested in accounts. In the upper right corner is a convenient search bar. There you can start entering the address of the site on which you have an account, the password for which is saved in Google Chrome. In my case, we will consider the echo of Moscow. It's highlighted in blue. Let's click on it:

An account window opens. If you check the "show password" box, then after entering the computer's security password, you will see the saved password for the open account:

All of the above are for Mac. On a windows computer, you can copy this address: chrome://settings/passwords and paste it into the Chrome address bar. Then select the account of interest.

You can also view your saved passwords remotely, from any computer connected to the Internet. Follow this link and enter your credentials.

What is it for? It is clear that if you have forgotten the password to some site, then it can be restored via mail or SMS. But passwords are stored not only to accounts. There are also network storages, routers, smart TVs and other devices where there is also protected information.
Agree, it is always convenient to have all the passwords to your accounts at hand. There are times when you need to go to the mail or to the client bank from someone else's computer. It is much easier to enter your already known username and password.

Where do you store them?

Personally, I store all my logins and passwords in the VKarman mobile application. In addition, it is very convenient to keep all documents, bank cards and their copies there. This is how my passport looks like in this application:

This is not a copy of it, this is a form of a Russian passport in which I entered my data and inserted a photo. You can also attach a photo of this document to this form. Any document with one click can be sent by e-mail.

There are a huge number of icons for accounts and social networks in the application. Watch their presentation video:

The application is free, but to expand the list of document templates, you need to purchase the package of interest. It is not expensive and forever:

The application is securely protected and all information is stored in encrypted form. The best part is that it syncs with other devices. Supports iCloud for ios and dropbox for any other devices. Available for ios, android, windows. Here is their site

In general, I tried many applications for storing data and settled on VKarman. Now I not only have all the logins and passwords always at hand, but also the documents I need (bank cards, passports, driving licenses, insurance, snls, etc.)

So far everything is working great and I really like it.

Some users are scattered. They periodically forget their passwords and logins. Often this situation arises when buying used phones. When trying to connect, a new Google account is required. As a result, many people ask this question: "I can't sign in to my Google account! What should I do?".

The concept of "Google"-account

A "Google" account is a specific user's Google account. It is created during registration on the respective site. With it, the user gets the opportunity to use mail, disk, social network Google+, YouTube video hosting, and others Google services. In addition, this account is required for users and tablets with the installed Android OS.

This system is created by the aforementioned corporation, therefore, in order to prevent theft, or taking into account the constant use of the gadget, the manufacturer binds them to a specific Google account. It is the latter circumstance that is most often the reason that they cannot enter the Google account.

The main reasons for not being able to log into your account

The first reason is user forgetfulness. There are those who create an account, do not use it for a long time, so they safely forget the password. However, it is quite easy to restore it. To do this, when registering, you need to specify an e-mail or mobile number, where a message will be sent if you click on the "Forgot password" link.

The same problem applies to forgetting the login as well. Recovery works in a similar way. When registering, indicate your real name, because when you restore your login, they will ask you for them, and if you entered fictitious data, you are unlikely to remember them. If you remember, you will receive a confirmation code (by mail or phone), after which you will be able to log into your account.

If you receive a message that such a user is not registered with Google, then check all the data, including the backup e-mail, remember if your phone number has changed, and if so, is it available at the moment.

Sometimes when you log into your account through a browser, you may receive a message that cookies are disabled. You need to enable them. The order in which they are enabled is different for each browser. If this does not help, you need to clear the browser cache.

By following these simple instructions, you can save yourself the question of what to do if I can’t log into my Google account.

If the account is blocked, then it will take longer to restore it.

Login with mobile phone

To sign in to your Google account with mobile phone with the Android operating system preinstalled, you need to go to the phone settings, open it in "Accounts", and then click on "Add account". Some models offer to add accounts not only to Google, but also to others. We click on Google, after which a menu appears in which we enter the username and password. Here you can also create a new or primary account if it has not been created yet.

If you enter the registration data correctly, you will log into your account, and this data will be used by your gadget.

Thus, the answer to the question on the phone?" will be quickly found.

Logging in after using the factory reset feature

After the release of Android 5.1, gadgets based on it received a feature that should help protect them from being used in case of theft or loss. The meaning of this function boils down to the fact that the gadget asks, after applying the reset function, to log into your Google account. If you remember all the details of your account, this is your phone, and not bought with it, then solving the problem is not difficult. Just enter your details and that's it.

For different models of gadgets, there are ways to bypass Google's protection. It is impossible to consider them all within the framework of one article. Here are some universal methods, but without a guarantee that they will work on a specific model.

  1. We insert our SIM card into the locked gadget, call it, accept the call, click on "Add new call". In the set of numbers, randomly click on the numbers, click on "Add a number to an existing account", after which you should be prompted to add a "Google" account, enter this data, reboot, after saving the randomly dialed number in your account.
  2. Until the first click (the first 3 steps), we repeat the steps of the first method. In the set of numbers, press *#*#4636#*#*, as a result you should get to the advanced settings menu, click "Back", go to the settings menu, select "Backup and restore" or "Restore and reset", turn off the restore functions , including data backup, restore factory settings (re-reset), after downloading, enter your "Google" account.

Thus, if you cannot log into your Google account after resetting the settings, you need to try these two methods. If this does not help, try looking for instructions for your gadget on your own on the Web. It may require the installation of third-party programs, Fastboot support.

Finally

Finding a solution to the problem "I can't sign in to my Google account" is actually easy. In this article, we have described several effective ways. First try to remember your username, password, contact Google for help. If you cannot unlock your phone after applying a factory reset, try various methods to restore access.

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