Computer literacy, help and repair

Email. Setting up mail on iPhone and iPad In all other cases, you need to prepare for the transition

In connection with the upcoming closure by Google of all its e-mail services located outside the gmail.com domain on the service Google Apps Partner Edition, TUT.BY agreed with Yandex on the gradual transfer of the contents of mailboxes and all correspondence of TUT.BY users to the Yandex.Mail service. In total, more than 2 million accounts will be migrated.

Part google emails with a warning about the imminent closure of the service


Respectable partners,

Re: Google Apps Partner Edition End of Support Notice

Thank you for your cooperation and use of the partner version of Google Apps.
Due to Google's integration plans, we have decided to stop supporting the partner version of this product.

What will happen?

Not later than April 15, 2015, the @tut.by mailbox will change its design, become very similar to Yandex.Mail, but continue to perform its previous functions with the same archive and folders.

Your email address will also remain the same -<…>@tut.by, you don't need to notify anyone. Mail robots will discreetly automatically transfer your correspondence and folders to the new service safe and sound.

Given the fact that Beltelecom has a separate dedicated channel for Yandex, the connection to the mailbox will become faster and more reliable.

What do you need to be prepared for?

No action is required if you:

  • Do not use email programs (MS Outlook, The Bat!, Android Mail, iPhone, Microsoft Outlook Mobile, etc.) to view TUT.BY mail;
  • They did not link the TUT.BY address in an Android smartphone (tablet) to a Google account (section "Settings - Account Google entry" - <…>@tut.by) ;
  • Did not use Google services using a Google account linked to TUT.BY mail (Calendar, Contacts, Google Drive, Google Play Store, etc.)

In all other cases, you need to prepare for the transition:

  • Information for users of email programs (MS Outlook, The BAT!, Android Mail, iPhone, Microsoft Outlook Mobile, etc.) is located.
  • Information for those who indicated their TUT.BY mailbox in the account of a smartphone or tablet on Android -. Important! Do not confuse account Google for Android devices with a Gmail email account: you do not need to change anything if the address already ends in gmail.com in the settings of your smartphone / tablet (section "Settings - Google Account"). You need to change the registration only if it ends with @tut.by.
  • Information for users of Google Apps, in particular Calendar, Drive, etc., is located.
All purchases on Google Play made under the @tut.by account on this device, will be saved. Do not delete your @tut.by mailbox so that you can restore your purchases later on another device if necessary. Detailed Google instruction will provide soon.

Please note that all issues with changing settings and transferring data (Contacts, Tasks, Calendar, etc.) must be resolved within the next 10 calendar days.


Updating the mail service TUT.BY comments general director of LLC "TOT BY MEDIA" Alexander Chekan:

"We understand that many users will have to get used to the new look of their inbox, but the Yandex product is the best possible solution for TUT.BY mail today. Our long-term cooperation with this company allows us to be sure that the quality of service will be at the highest level and letters will still arrive and be delivered instantly."


Dmitry Smirnov,

For several weeks now gradual transfer of the contents of mailboxes and all correspondence of TUT.BY users to the Yandex.Mail service. Recall that it was caused by the closure by Google of all its e-mail services located outside the gmail.com domain on the Google Apps Partner Edition service.

We have already answered the most frequently asked questions from users (we recommend that you read them again), however, as the migration progresses, new points arise that require additional clarification.

Deleting cookies

If, upon authorization on the http://mail.tut.by page, a Yandex form opens asking you to enter your login and password again, we recommend that you close the page, delete cookies (through browser settings) and try opening the mailbox from the http page again: //mail.tut.by. Below we provide links on how to do this in the most popular browsers:
  • Deleting cookies in the browser Google Chrome, Chromium and browsers based on it (Yandex Browser, Amigo, etc.) - link;
  • Deleting cookies in Mozilla Firefox - link ;
  • Deleting cookies in Internet Explorer- link ;
  • Deleting cookies in Opera - link .
In addition, if you have previously used the same browser to access your mail, you can try accessing your mailbox using a different one that does not store old cookies.

Update email and mobile settings

If you have previously used a mail collection program or set up authorization on a mobile device, then after transferring the mailbox you need to change the settings:

If you did not have time to save your Google account data before the transfer

Those who, after transferring the mailbox, need temporary access to the old Google account to save files from Google Drive, contacts, etc., you need to:
  1. Log in from http://mail.tut.by to an account of the form USER_NAME.moved with the same password;
  2. Use the instructions from Google on transferring data (link);
  3. The easiest way to save contacts is through export, and upload them to Yandex through import. The easiest way to save data from Google Drive is with Google service takeout.
If these methods did not help you and you did not find the answer to your question in, then we recommend that you send detailed description problems on [email protected] (if the current box does not open, you can start / use backup mail). The experts will surely help you.

Domain name
Username (login): [email protected] domain name
Password: user password

In the “Outgoing mail server” tab, check the box “SMTP server requires authentication”. Also set the switch to the position: “Similar to the server for incoming mail”.

Ports used:
for normal connection:

for a secure connection:
outgoing mail (SMTP): 465

To work with your e-mail using the mail client program, you must use the following settings:

Mail server (IMAP/POP3/SMTP): domain name
Username (login): [email protected] domain name
Password: user password

The option "Use shared inbox (store mail in Local Folders)" must be unchecked.

Ports used:
for normal connection:
outgoing mail (SMTP): 2525;
incoming mail: IMAP:143, POP3: 110;
for a secure connection:
outgoing mail (SMTP): 465
incoming mail: IMAP: 993, POP3: 995.

To work with your e-mail using the mail client program, you must use the following settings:

Mail server (IMAP/POP3/SMTP): domain name
Username (login): [email protected] domain name
Password: user password

Important! After specifying the incoming and outgoing mail servers, check the box “My SMTP server requires authorization”.

After entering the username and password, clicking the “next” button, a window will appear asking you to check the rest of the mailbox properties.

  • select "Yes" and click "Finish";
  • select the "Transport" tab;
  • in the “Sending mail” section, click on the “Authentication” button;
  • in the new window, check the box “SMTP Authentication (RFC-2554)”, set the switch to “Use Mail Retrieval Options (POP3/IMAP)”;
  • click the “OK” button. This completes the mailbox setup.

Ports used:
for normal connection:
outgoing mail (SMTP): 2525;
incoming mail: IMAP:143, POP3: 110;
for a secure connection:
outgoing mail (SMTP): 465
incoming mail: IMAP: 993, POP3: 995.

Anti-spam filters may treat your message as SPAM for many reasons. This may be due to the fact that someone began to mark your messages as SPAM, due to the addition of your domain to blacklists, due to the analysis of the content of your message (try to redesign it so that it does not look like SPAM).

Also, the IP address of the server where your hosting is located can be entered in the spam lists, in which case you need to contact the service technical support.

  • log in to Cpanel;
  • in the "Mail" section, open the item "Mailing lists";
  • enter the name of the mailing list, select the domain from the drop-down list, enter the password and click the "Add mailing list" button;
  • next to the mailing list that appears, there is an item “Administer”, by clicking on which you can edit the list at your discretion.

As a rule, if for some reason the recipient cannot receive the letter, then the sender should receive a response indicating the reason for the non-delivery of the message. If, having learned the server's response, you cannot solve the problem yourself, then you need to contact the technical support service by email [email protected] website. The request must include the sender's address, the recipient's address, and the approximate time the message was sent.

It is also possible that several devices receive mail from one mailbox. And in the settings of mail clients there is an option “Delete letters from the server after receiving”.

Login to cpanel hosting control panel. In the "Mail" section, open the "MX Record" item. From the list, select the domain for which mail will be configured.

Adding a new entry:
for gmail.com/tut.by

Importance: 1

Recipient: ASPMX.L.GOOGLE.COM

for yandex.ru

Importance: 10

Recipient: MX.YANDEX.NET

Wait for the DNS records to be updated. This process can take up to 72 hours.

What options are provided when registering a mailbox?

Free mailboxes of TUT.BY users are hosted on the Yandex.Mail platform. The volume of the mailbox is not limited.

Email users are provided with:

  • a short mailbox with an address in the format [email protected];
  • access via mail clients using common IMAP4/POP3/SMTP protocols;
  • support for SSL/TLS encryption;
  • access via mobile devices;
  • convenient web interface that can completely replace the mail program;
  • filtering unwanted mail (spam) and viruses using innovative technologies;
  • support for documents and spreadsheets with the ability to import and export from / to the software of the family Microsoft Office(Word, Excel);
  • contact list, calendar, ability to store files on Yandex.Disk
  • and much more…

There are three ways to restore: through a backup address, SMS, or answering a security question.

  • If you have access to the e-mail box that you specified as a backup for your TUT.BY account, then to get a link to it to enter a new password, just enter your login (TUT.BY username) on the page, and then provide a backup address.
  • To receive the code for changing the password in the form of SMS, you need to enter your login (username TUT.BY) on the page, click on the "SMS" button and enter the phone number in full.
  • You can also enter a new password after answering the secret question directly on the page.

Please note that it is impossible to change the password using Yandex tools: all operations with passwords are carried out only on TUT.BY.

If you have chosen more than one recovery method, then any of these methods can be deleted. After deleting the answer to the secret question, this recovery method becomes unavailable in the future, while the backup address and phone number can be re-linked to the account after deletion. Each postal address can be used as a backup for only one TUT.BY account. Similarly: each phone number can only be linked to one account.

The technical support service of the portal also does not develop software and never sends programs to users. In no case do not run the files attached to such letters and do not follow the links (especially if the files are archived) - these are dangerous viruses.

If you received such a suspicious letter from any of the addresses in the format [email protected], please report it to [email protected] so that we can block the sender's account.

The only difference is: TUT.BY users in the " Username" indicate not just a login, but full mailbox address, in the format [email protected].

If all settings are specified, and the mail program does not receive or send letters, you can contact for help at [email protected]– attach screenshots of the settings and the window with the error message to the letter.

The only difference is that in the "Username" field you will need to enter the mailbox address in the format [email protected]. Of the two possible incoming mail protocols, we recommend choosing IMAP.

In addition, on mobile devices You can also work with mail through the web interface (login from the page https://mail.tut.by).

The ability to set avatars on Yandex.Mail for TUT.BY users, unfortunately, is not provided. Sometimes, user photos are added to the lines with sent letters, selected based on the results of automatic data processing social networks. If you find an error (that is, the sender does not display your avatar), you can contact Yandex support via the feedback form at https://yandex.ru/support/mail-new/web/preferences/about- sender-form.html#about-sender-form .

E-mail is a recognized management tool in the world.

In developed countries, e-mail messages are considered as full-fledged business documents, which is enshrined at the level of legislation.

AT USA Email now makes up the bulk of the documents of the administration accepted for archival storage.

According to researchARMA International: More than 60% of electronic business documents are sent as file attachments in email messages and up to 60% of critical business information is stored in a messaging environment.

Problems organization of work with corporate e-mail:

    work with e-mail of performers who do not have appropriate training in the field of document management. It is required to automate work with e-mail in such a way that the main routine office operations (registration, classification, setting retention periods, etc.) are carried out in an automated or semi-automated mode;

    a sharp increase in the amount of information that needs to be preserved in the long term (new legislation on the seizure of electronic information provides for severe penalties for not storing documents, as a result of which many organizations began to store all messages ever received by e-mail).

The theory of storing emails as business documents is well developed, but it requires a lot of knowledge and non-trivial technical operations from ordinary performers, which creates a number of additional problems.

It is generally recommended to store email in electronic document management systems ( SED/ECM/ERM ) equipped with appropriate technical modules, but even when using such systems, workers face difficulties. Moreover, the use of an ERM system forces users to change their usual work style to a more time-consuming and burdensome one. Most mail systems do not secure and manage messages according to business requirements, but simply serve as a place to store messages.

E E-mail, as a rule, arrives at the organization at the addresses of specific employees, which means:

    only one employee of the organization has access to valuable corporate information, important corporate knowledge is practically inaccessible to other employees;

    e-mail messages are not protected, they are simply stored in the mail system;

    mail is managed at the discretion of individual employees, and there is no assurance that they do so in accordance with the organization's policies (if any).

IT security for corporate email:

    Mail firewall– an operating mode in which the corporate mail server is located inside the corporate network of the enterprise and protected by a firewall, and delivery of messages to recipients is entrusted to MailEssentials. This feature allows you to protect the mail server from intrusions from the outside - an attacker simply "will not see" it.

    Disclaimer(disclaimer - English, legal waiver of rights to something) - forced attachment to the body of each outgoing letter of a predefined short text. There may be information about the company, details, etc., or maybe a warning about the conditions for using the information contained in the letter. This feature is not available in the vast majority of mail servers and will help create the image of a serious company that cares about appearance email messages from your employees.

    Antivirus protection- thanks to the built-in antivirus, all messages are automatically checked for malware. This is the same prevention that is better to carry out in advance than to treat later a disease-virus that has infected a corporate intranet.

    Archiving of received and sent correspondence- saves copies of all incoming and outgoing mail. It will help restore lost correspondence and strengthen control over employees.

    Content Checking/Anti-spam - Helps stop the flow of unwanted email that is increasing day by day on the Internet. It will reduce the loss of working time due to the use of corporate mail by employees for personal purposes.

    Automatic compression by criteria– includes a built-in archiver for compressing (zip format) files attached to an outgoing letter. Compression can be configured according to the criterion - a file of more than a certain size, an extension from the list, etc. Allows you to save the bandwidth of the outgoing channel when sending correspondence.

    Encryption / decryption of correspondence– cryptographic protection of incoming and outgoing mail on the fly. Through public channels, e-mail is transmitted and received in an unreadable encrypted form and is automatically decrypted without the participation of the end user-employee for transmission over the corporate network. The well-known cryptographic package PGP is used, using public key technology, with a strength of up to 4096 bits.

    O accountability (by volume, quantity, time of day, target domain and user of sent and received mail). Allows the IT department to predict information flows and balance the load on the mail server.

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