Computer literacy, help and repair

When I start the app, it says the app has stopped. Fixing the "Google app has stopped" error

After installing software updates on smartphones samsung galaxy S3, S4, S5 and S6, many users began to encounter the message "The Contacts application has stopped." This error appears when adding a new contact to the phone book and does not manifest itself at all in other situations. As a result, some users may not immediately notice the problem. What to do if you still encounter a similar problem, we will tell in this material.

Where does the error come from?

The exact reason for the appearance of such an error is not known, but many users noticed that it began to appear immediately after installation. new version software Android. Since rolling back a version to the previous one is troublesome and not everyone will decide on this, we tried to find another effective solution. There are two ways to fix the "Contacts application has stopped" error, try them one by one to find out which one works for you.

How to fix the error?

The first and easiest thing we recommend to do is to clear the cache of the Contacts app and delete temporary data. This is necessary in order to return contacts to their original state and eliminate a variety of errors that may occur due to the accumulation of a large amount of temporary files and data. Please note that the phone book entries themselves will not be affected!

  • Open Settings and select the Applications category.
  • Find the Contacts app and open its properties page.
  • Alternately press the Clear Cache and Clear Data buttons.
  • Reboot your device and try to save the new contact again.

If the error is displayed again while saving the information, proceed to the next step.

Since contacts are stored in the device memory as separate files, errors may occur during the process of saving files to the smartphone memory. Some errors may be related to an incorrectly set date in the smartphone settings or a conflict in the date format.

  • Open Settings on your smartphone and select More.
  • Find Date and Time.
  • Depending on the default format, change it to an alternative - 12 hours or 24 hours.
  • Reboot your device and try to save the new contact again. As a rule, after these procedures, the Contacts application error will no longer bother you.

The "Application not installed" sign is probably one of the most common errors on the Android platform. If you believe the statistics, then more than 65% of users of the popular operating system often encounter this problem. Why is this happening and how to get rid of the annoying error? Let's try to figure it out! First, we need to determine the cause of its occurrence.

Common causes:

1) The user made a mistake during the installation of the selected content

2) The developer did not have time to properly test his creation

3) Malfunction of the device - viruses, application conflicts, insufficient memory

4) The program does not match the characteristics of your device.

So, we figured out the reasons. Now let's move on to the solution. To begin with, we need to decide which of the four points is most appropriate for this particular situation. If everything is relatively clear with points 2 and 4, then the remaining options are perfectly treatable.

Problem solving:

1. Go to the "Settings" section, select "Application Manager", click on the tab with our program and delete all data. Retrying the installation.

2. We reboot the device. We clean the RAM and physical memory. We get rid of unnecessary applications and remnants of incorrectly removed content. Let's try to install again.

3. Often the sign "Application not installed" appears for users who want to download an application that is already on the device, but has an earlier version. In this case, we need to get rid of the old version and everything connected with it. Reboot, try again.

For each operating system, whether mobile device or PC, has its own set of errors and malfunctions, which manifests itself most often. Android OS is no exception and has dozens of similar problems. Particularly strong inconvenience to users is created by malfunctions and errors that do not clearly indicate the cause of the phenomenon, which creates serious obstacles for its diagnosis.

The essence of the problem

Often, with the active use of a smartphone, you can observe a situation that running program hangs and a warning is displayed: the application has been stopped android what to do in this case?

Such a problem is extremely unpleasant, as it can happen at any time with both built-in applications and third-party applications. As practice shows, such troubles are most often observed among owners of smartphones manufactured by Sony and Samsung, but they can also happen with other models of devices.

IMPORTANT! As a rule, such a problem is associated with an acute shortage of resources in the system, causing one or more components to freeze during operation.

Among other things, the reasons for this unpleasant phenomenon include:

  • The presence of bugs and errors in the current firmware of the device;
  • System files have been modified or corrupted;
  • Incorrect device setting.

Quite rarely, a situation can be observed when such negative manifestations are caused by an application conflict.

Elimination Methods

There are quite a few methods to fix this problem, since the reasons that caused it can also be different. Due to the complexity of their diagnosis, it is recommended to try all the fixes one by one in order to surely fix the problem.

ADVICE! It is far from always that such malfunctions are caused by malfunctions in the device, since often their cause lies in the developer's mistakes made during the process of creating the application.

To begin with, it will be required, which constantly crashes with a similar error. You can do this in the Settings section, in which you should select the Applications category, then the All tab. After clearing the cache, it is worth checking the performance of the program. If it is not restored after this manipulation, then you will have to reinstall it, since this will most likely avoid errors in its operation.

If none of the methods helped, then it remains only to carry out In the Settings menu, you should select Recovery and Reset, after which, press the appropriate button. This method is the most effective, however, it leads to the loss of all user settings.

In this post, we will talk about how to solve the error " APP IN CONTACT IS STOPPED".

As a rule, this error occurs after installing updates to the operating system of the smartphone itself or changing credentials and updating the application itself. This error appears in the form of a refusal to save the data of a new contact.

I will try to help you solve this error. There are two solutions to this error:

Clearing the cache and deleting the data of the VKontakte application.

So, we started: Settings> Program Manager or Applications> All> Find in Contact and open it> Clear Cache> Clear Data .... All the work is done. Contacts previously added to the list will not be deleted.

Device date format.

I don’t know why, but it is the date format on the device that often causes the error “ APP IN CONTACT IS STOPPED" and not only him. The solution is simple: change the date format to 24 hours and the application magically starts working.

Settings> Date and Time> Put a tick in front of the inscription 24-hour format> Reboot the device.

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Application in Contact is stopped

In this post, we will talk about how to solve the error "APP IN CONTACT STOPPED". As a rule, this error occurs after installing updates to the operating system of the smartphone itself or changing credentials and updating the application itself. This error appears in the form of a refusal to save the data of a new contact. I will try to help you solve this error. There are two solutions to this error: Clearing the cache and deleting the VKontakte application data. So, we started: Settings> Program Manager or Applications> All> Find in Contact and open it> Clear Cache> Clear Data .... The whole thing is done. Contacts previously added to the list will not be deleted. Device date format. I don’t know why, but it is the date format on the device that often causes the “APP…

Even if Android is amazing, it's not 100% stable. From time to time you may run into some problems, small and big.

One of these problems is a notification that pops up on the screen, saying. This problem usually occurs while the application is running or in use, resulting in data loss. Here are a few ways you can use to fix this issue.

1. Soft reset

Sometimes an application crash is a one-time occurrence, and performing a soft reset will help resolve the issue. Soft Reset means turn off the device, hold it off for a few seconds, and then turn it on.

If you use any of the mobile creations of the Samsung Galaxy family, then you are probably familiar with all that gamut of bright and lively emotions that occurs when a message suddenly appears on the device screen stating that something has been stopped in the Galaxy. Here, as they say, they arrived.

In general, they like to stop Samsung Galaxy, and everything in a row: either an application is stopped, then the process is stopped, then the system interface is stopped.

But we won’t talk about sad things, but rather we’ll talk about what to do in the event of such sudden stops. So

"Application has stopped" - what does it mean?

Of course, when a user sees such a notification on the screen of his Samsung Galaxy, he at least guesses that one of the active programs has failed.

And that means that it would be necessary to restart it, because it is in such a simple way that such problems, as a rule, are solved.

But what to do if the system writes that not just the application is stopped, but “ Samsung Galaxy app has stopped”, and besides, after a normal restart, the ill-fated tablet appears again, and again, and again ...

"Samsung Galaxy app has stopped" message

In fact, "Samsung Galaxy app has stopped" in this case is only given as an example, because, as we said, Galaxy stops everything. Plus, judging by the number of comments on the forums, it is with this message that different Galaxy have recently begun to “please” their owners more often. However, in most cases, you can deal with this and other similar “stops” using the method below.

First, we note that the message “Samsung Galaxy application has stopped” (or just some application has stopped) not only indicates the occurrence of a software error, but also, most often, involves a complete reset of the smartphone (or tablet). It is clear that after such a radical impact, the problem will disappear, but the same settings will inevitably disappear with it, as well as a lot of important data that were not backed up. In other words, solving one problem, we get a bunch of others.

But you can go the other way, and instead of full reset settings, you can try to remove and reinstall only problematic application and/or clear the cache. Often this helps to eliminate these kinds of problems.

Now, briefly about how to clear the cache of a problematic application in the Android OS:

STEP 1. Open the settings menu and find " Application Manager" (if you do not have a Galaxy, but another Android smartphone, then in " Settings» open « Applications«);

STEP 2. Tap the tab " ALL» at the top of the screen and find the problematic application in the list (in our case, “Samsung Galaxy”);

STEP 4. We reboot the smartphone and remember the procedure in case the Galaxy stops something again.


The "Application not installed" sign is probably one of the most common errors on the Android platform. If you believe the statistics, then more than 65% of users of the popular operating system often encounter this problem. Why is this happening and how to get rid of the annoying error? Let's try to figure it out! First, we need to determine the cause of its occurrence.

Common causes:

1) The user made a mistake during the installation of the selected content

2) The developer did not have time to properly test his creation

3) Malfunction of the device - viruses, application conflicts, insufficient memory

4) The program does not match the characteristics of your device.

So, we figured out the reasons. Now let's move on to the solution. To begin with, we need to decide which of the four points is most appropriate for this particular situation. If everything is relatively clear with points 2 and 4, then the remaining options are perfectly treatable.

Problem solving:

1. Go to the "Settings" section, select "Application Manager", click on the tab with our program and delete all data. Retrying the installation.

2. We reboot the device. We clean the RAM and physical memory. We get rid of unnecessary applications and remnants of incorrectly removed content. Let's try to install again.

3. Often the sign "Application not installed" appears for users who want to download an application that is already on the device, but has an earlier version. In this case, we need to get rid of old version and everything connected with it. Reboot, try again.

Even if Android is amazing, it's not 100% stable. From time to time you may run into some problems, small and big.

One of these problems is a notification that pops up on the screen, saying. This problem usually occurs while the application is running or in use, resulting in data loss. Here are a few ways you can use to fix this issue.

1. Soft reset

Sometimes an application crash is a one-time occurrence, and performing a soft reset will help resolve the issue. Soft Reset means turn off the device, hold it off for a few seconds, and then turn it on.

Being electronic devices, smartphones are prone to problems. Sometimes a simple Soft Reset can solve the problem. It is recommended (but not required) to restart your smartphone at least once a day.

2. Forced stop

Force stop means forcibly closing an application if it does not close or behaves differently than usual. Force stopping an application removes any process associated with it. Here's how to force the app to close:

  1. Go to "Settings" of your phone
  2. Go to “Applications”
  3. Find the app that's behaving strangely or shutting down on its own
  4. open it
  5. Click “Force stop”

Now your application should work fine.

3. Deleting App Cache or App Data

Sometimes clearing the app's cache can solve the problem. To delete the application cache, open the application in the application manager and click on "Clear cache".

If the problem persists, try deleting the application data. Deleting app data will also clear the app cache. Deleting app data may delete all data stored in the app, so make sure you have a backup of your data. To delete app data, open the app in the app manager and click on "Clear data".

4. Remove and reinstall the application

Sometimes uninstalling the app and reinstalling it from the store Play Store may also solve the problem given that the application is not a system one.

5. Clearing the system cache

If this problem occurs in multiple applications, i.e. several applications stop on their own, you may need to clear the system cache. Here's how to do it:

  1. Turn off your phone
  2. In this step you need to go to recovery mode, the login method may differ depending on the device model, for example, Samsung allows you to do this with the following key combination: simultaneously press Volume up + Power + Home button
  3. If you did everything right, you should get into the recovery mode menu
  4. Use the volume key to switch between menu sections. Find Wipe Cache Partition
  5. Press the power button to confirm the action
  6. Once the cache is cleared, select System Reboot, press the power button again

6 Factory Reset

If the above methods do not resolve the issue, you may need to perform a factory reset.

Make sure all your data is backed up before performing a factory reset as you will lose all data after a factory reset.

To perform a factory reset, go to your phone's settings, then to “Backup and Reset”, which is located in the subposition “Personal” or “Accounts” (for each in a different way), then click on the button “Data reset”. This should surely fix the bug “Sorry, the app has been stopped”.

Mistake " Unfortunately, the application has been stopped.” occurs on Android devices such as Nexus, LG, Samsung, Motorola, Sony, whose system has been updated to. It usually occurs when working with popular applications. Google Play, Yandex Navigator, Instagram, VKontakte, the Hangouts utility and some other commonly used software. Today we will show you how to solve this problem with the help of simple steps.

Simple Ways fix "Unfortunately, the application has stopped" error
"Unfortunately, the application has stopped" is an error that is very common when working Android devices and there are many factors that can cause it. We will bring five ways solutions to the problem and hope that at least one of them will help you get rid of this error on your Android device.

Method 1: Reinstall the app
We suggest that you reinstall the application as the first solution to the problem. It makes sense to apply this method if the error pops up only when working with this particular application, and not with a number of programs installed on the device. First, uninstall the application that is causing the problem and then reinstall it back. Check if you managed to get rid of the "Unfortunately, the application has stopped" error.


Method 2: Delete again installed apps
Sometimes newly installed applications do not support the device's software or hardware and thus must be removed from the device's memory. This way you will get rid of the error if it is caused by the applications themselves.



Method 3: Clear the cache
Cache files are the main source of errors and problems in the functioning of applications. By clearing the cache, you can solve most application-related problems. To clear the cache, go to "Settings" -> "Applications" -> "Program Manager" -> Select "All" and then scroll down to find and select the application that gave the error. Click "Clear cache and data".



Method 4: Cleaning random access memory devices
Clearing the RAM is a good way to get rid of the “Unfortunately, the application has stopped” error on Android devices. Some applications run in the background using a large amount of RAM. Because of them, there is not enough free RAM available for use by other applications. This is where our error comes from. The procedure is as follows: go to Task Manager -> Clear memory.



Method 5. Reset to factory settings (Factory Reset)
If none of the methods above worked, you can perform a factory reset. Some users are very reluctant to resort to this method, because along with the settings of the device, all data related to applications, all software updates, as well as photos, documents, messages, contacts and personal files saved in the memory of the Android device "leave".



In any case, before you perform a factory reset of the device and try to fix the “Application has stopped” error, do not make a backup. To do this, go to the "Settings" section, find the function Reserve copy and a menu where you can back up your current settings and application data for later restoration. You can also transfer all the information to your home PC - it only takes a few minutes. Once you've backed up, you can perform a factory reset (function at the bottom of the backup and restore menu).

It is hoped that using one of the methods given here you will successfully solve the problem of the "Unfortunately, the application has stopped" error on your Android device.

In this post, we will talk about how to solve the error " APP IN CONTACT IS STOPPED".

As a rule, this error occurs after installing updates to the operating system of the smartphone itself or changing credentials and updating the application itself. This error appears in the form of a refusal to save the data of a new contact.

I will try to help you solve this error. There are two solutions to this error:

Clearing the cache and deleting the data of the VKontakte application.

So, we started: Settings> Program Manager or Applications> All> Find in Contact and open it> Clear Cache> Clear Data .... All the work is done. Contacts previously added to the list will not be deleted.

Device date format.

I don’t know why, but it is the date format on the device that often causes the error “ APP IN CONTACT IS STOPPED" and not only him. The solution is simple: change the date format to 24 hours and the application magically starts working.

Settings> Date and Time> Put a tick in front of the inscription 24-hour format> Reboot the device.

Thank you for visiting the Site.
Please leave your Comments or Tips, Subscribe to the newsletter to be aware of the news

And also share the articles of our site With Your Friends in Social Networks by clicking on the Icon.

Application in Contact is stopped

In this post, we will talk about how to solve the error "APP IN CONTACT STOPPED". As a rule, this error occurs after installing updates to the operating system of the smartphone itself or changing credentials and updating the application itself. This error appears in the form of a refusal to save the data of a new contact. I will try to help you solve this error. There are two solutions to this error: Clearing the cache and deleting the VKontakte application data. So, we started: Settings> Program Manager or Applications> All> Find in Contact and open it> Clear Cache> Clear Data .... The whole thing is done. Contacts previously added to the list will not be deleted. Device date format. I don’t know why, but it is the date format on the device that often causes the “APP…

When trying to make a call, create a contact, or after the call ends, Android users get the error “Phone application has stopped”. This failure occurs most often on devices from Samsung (Galaxy, Note, A5, S5, S4, etc.). In the article we will try to touch on all the points that will help fix this failure.

Reasons for stopping the application

The error itself is very common, but there is no single source of the problem. In different cases, the cause may be firmware update curves, an operating system clogged with garbage, or a failure in the Phone application itself. Less often, failures occur due to virus programs, which are now in abundance. A separate case may be incorrect time and date settings that conflict with mobile network data.

Crash in the phone app on Android

Fix app crash

Depending on the manufacturer or firmware version, given error may be called differently. For example, in Lenovo, the process turns out to be faulty com.android.phone, and in models with Android 7.0, it is indicated “Phone app crashed”(bq, vertex, OUKITEL). In any case, the solutions for these problems are similar. Please try to do all of the following.

#1 Checking the date

First of all, reboot the phone by removing the battery and SIM card, perhaps a single failure. Next, check the correctness of the date and time settings in the device, try unchecking the auto-detect. After checking, the failure may go away.

#2 Software update

Also check that your Android has all the latest system updates. To do this, open "Settings"“About device”"Software Update". Click “Refresh” to check if the firmware is up to date. It is advisable to check the box next to auto-update.

No. 3 Doing a data reset

The next step will be the usual reset of information for the system programs of the same name. To do this, open "Settings""Application Manager"- tab "All". Look for all active processes there. "Telephone", open them and throw off the cache, data and stop. After all resets, restart your smartphone.

By the way, check out this article too: Com.google.provision - what is it and how to remove it


#4 Cleaning and checking the smartphone
  1. If the above doesn't help, try cleaning your device. First, remove all unnecessary software. It happens that the “Phone” application conflicts with a certain program. Reinstall other third-party software - instant messengers, photo editors, media players, etc. Here we need to talk about the iteration method.
  2. Be sure to check the device with a mobile antivirus. Right now in Play market there are plenty of them - Dr.Web Light, Kaspersky, ESET, AVG, 360 Security, Avast, etc. Use them to perform a deep scan.
  3. Apply cache and junk removal tool from android. For example, Samsung provides the Smart Manager option for this.

#5 Use Alternative Options

By itself, the Phone app is a system option. However, it can be replaced by quite worthy third-party counterparts. Again, in the Market, the choice of “dialers” is quite large -

Mistake " Unfortunately, the application has been stopped.” occurs on Android devices such as Nexus, LG, Samsung, Motorola, Sony, whose system has been updated to. It usually occurs when working with popular applications Google Play, Yandex Navigator, Instagram, VKontakte, the Hangouts utility and some other commonly used software. Today we will show you how to solve this problem with the help of simple steps.

Easy Ways to Fix "Unfortunately, the Application Has Stopped" Error
"Unfortunately, the application has stopped" is a very common error on Android devices, and there are many factors that can cause it. We will bring five ways solutions to the problem and hope that at least one of them will help you get rid of this error on your Android device.

Method 1: Reinstall the app
We suggest that you reinstall the application as the first solution to the problem. It makes sense to apply this method if the error pops up only when working with this particular application, and not with a number of programs installed on the device. First, uninstall the application that is causing the problem and then reinstall it back. Check if you managed to get rid of the "Unfortunately, the application has stopped" error.


Method 2: Remove newly installed apps
Sometimes newly installed applications do not support the device's software or hardware and thus must be removed from the device's memory. This way you will get rid of the error if it is caused by the applications themselves.



Method 3: Clear the cache
Cache files are the main source of errors and problems in the functioning of applications. By clearing the cache, you can solve most application-related problems. To clear the cache, go to "Settings" -> "Applications" -> "Program Manager" -> Select "All" and then scroll down to find and select the application that gave the error. Click "Clear cache and data".



Method 4. Clearing the device's RAM
Clearing the RAM is a good way to get rid of the “Unfortunately, the application has stopped” error on Android devices. Some applications run in the background using a large amount of RAM. Because of them, there is not enough free RAM available for use by other applications. This is where our error comes from. The procedure is as follows: go to Task Manager -> Clear memory.



Method 5. Reset to factory settings (Factory Reset)
If none of the methods above worked, you can perform a factory reset. Some users are very reluctant to resort to this method, because along with the settings of the device, all data related to applications, all software updates, as well as photos, documents, messages, contacts and personal files saved in the memory of the Android device "leave".



In any case, before you reset the device to factory settings and try to fix the error "The application has stopped", do not make a backup. To do this, go to the "Settings" section, find the backup function and a menu where you can back up your current settings and application data for later restoration. You can also transfer all the information to your home PC - it only takes a few minutes. Once you've backed up, you can perform a factory reset (feature at the bottom of the backup and restore menu).

It is hoped that using one of the methods given here you will successfully solve the problem of the "Unfortunately, the application has stopped" error on your Android device.

If you use any of the mobile creations of the Samsung Galaxy family, then you are probably familiar with all that gamut of bright and lively emotions that occurs when a message suddenly appears on the device screen stating that something has been stopped in the Galaxy. Here, as they say, they arrived.

In general, they like to stop Samsung Galaxy, and everything in a row: either an application is stopped, then the process is stopped, then the system interface is stopped.

But we won’t talk about sad things, but rather we’ll talk about what to do in the event of such sudden stops. So

"Application has stopped" - what does it mean?

Of course, when a user sees such a notification on the screen of his Samsung Galaxy, he at least guesses that one of the active programs has failed.

And that means that it would be necessary to restart it, because it is in such a simple way that such problems, as a rule, are solved.

But what to do if the system writes that not just the application is stopped, but “ Samsung Galaxy app has stopped”, and besides, after a normal restart, the ill-fated tablet appears again, and again, and again ...

"Samsung Galaxy app has stopped" message

In fact, "Samsung Galaxy app has stopped" in this case is only given as an example, because, as we said, Galaxy stops everything. Plus, judging by the number of comments on the forums, it is with this message that different Galaxy have recently begun to “please” their owners more often. However, in most cases, you can deal with this and other similar “stops” using the method below.

First, we note that the message “Samsung Galaxy application has stopped” (or just some application has stopped) not only indicates the occurrence of a software error, but also, most often, involves a complete reset of the smartphone (or tablet). It is clear that after such a radical impact, the problem will disappear, but the same settings will inevitably disappear with it, as well as a lot of important data that were not backed up. In other words, solving one problem, we get a bunch of others.

But you can go the other way, and instead of completely resetting the settings, you can try to remove and reinstall only the problematic application and / or clear the cache. Often this helps to eliminate these kinds of problems.

Now, briefly about how to clear the cache of a problematic application in the Android OS:

STEP 1. Open the settings menu and find " Application Manager" (if you do not have a Galaxy, but another Android smartphone, then in " Settings» open « Applications«);

STEP 2. Tap the tab " ALL» at the top of the screen and find the problematic application in the list (in our case, “Samsung Galaxy”);

STEP 4. We reboot the smartphone and remember the procedure in case the Galaxy stops something again.

Even if Android is amazing, it's not 100% stable. From time to time you may run into some problems, small and big.

One of these problems is a notification that pops up on the screen, saying. This problem usually occurs while the application is running or in use, resulting in data loss. Here are a few ways you can use to fix this issue.

1. Soft reset

Sometimes an application crash is a one-time occurrence, and performing a soft reset will help resolve the issue. Soft Reset means turn off the device, hold it off for a few seconds, and then turn it on.

Being electronic devices, smartphones are prone to problems. Sometimes a simple Soft Reset can solve the problem. It is recommended (but not required) to restart your smartphone at least once a day.

2. Forced stop

Force stop means forcibly closing an application if it does not close or behaves differently than usual. Force stopping an application removes any process associated with it. Here's how to force the app to close:

  1. Go to "Settings" of your phone
  2. Go to “Applications”
  3. Find the app that's behaving strangely or shutting down on its own
  4. open it
  5. Click “Force stop”

Now your application should work fine.

3. Deleting App Cache or App Data

Sometimes clearing the app's cache can solve the problem. To delete the application cache, open the application in the application manager and click on "Clear cache".

If the problem persists, try deleting the application data. Deleting app data will also clear the app cache. Deleting app data may delete all data stored in the app, so make sure you have a backup of your data. To delete app data, open the app in the app manager and click on "Clear data".

4. Remove and reinstall the application

Sometimes deleting the app and reinstalling it from the Play Store can also solve the problem given that the app is not a system one.

5. Clearing the system cache

If this problem occurs in multiple applications, i.e. several applications stop on their own, you may need to clear the system cache. Here's how to do it:

  1. Turn off your phone
  2. In this step, you need to enter recovery mode, the way to enter may be different depending on the device model, for example, Samsung allows you to do this with the following key combination: simultaneously press Volume up + Power + Home button
  3. If you did everything right, you should get into the recovery mode menu
  4. Use the volume key to switch between menu sections. Find Wipe Cache Partition
  5. Press the power button to confirm the action
  6. Once the cache is cleared, select System Reboot, press the power button again

6 Factory Reset

If the above methods do not resolve the issue, you may need to perform a factory reset.

Make sure all your data is backed up before performing a factory reset as you will lose all data after a factory reset.

To perform a factory reset, go to your phone's settings, then to “Backup and Reset”, which is located in the subposition “Personal” or “Accounts” (for each in a different way), then click on the button “Data reset”. This should surely fix the bug “Sorry, the app has been stopped”.


The "Application not installed" sign is probably one of the most common errors on the Android platform. If you believe the statistics, then more than 65% of users of the popular operating system often encounter this problem. Why is this happening and how to get rid of the annoying error? Let's try to figure it out! First, we need to determine the cause of its occurrence.

Common causes:

1) The user made a mistake during the installation of the selected content

2) The developer did not have time to properly test his creation

3) Malfunction of the device - viruses, application conflicts, insufficient memory

4) The program does not match the characteristics of your device.

So, we figured out the reasons. Now let's move on to the solution. To begin with, we need to decide which of the four points is most appropriate for this particular situation. If everything is relatively clear with points 2 and 4, then the remaining options are perfectly treatable.

Problem solving:

1. Go to the "Settings" section, select "Application Manager", click on the tab with our program and delete all data. Retrying the installation.

2. We reboot the device. We clean the RAM and physical memory. We get rid of unnecessary applications and remnants of incorrectly removed content. Let's try to install again.

3. Often the sign "Application not installed" appears for users who want to download an application that is already on the device, but has an earlier version. In this case, we need to get rid of the old version and everything connected with it. Reboot, try again.

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