After the reset, the play market does not work. What to do if the Google Play market does not work on a smartphone or tablet

A distinctive feature of all gadgets running the Android OS is their adaptation to many Google services. There is nothing strange in this, since the direct owner of all rights to Android is, in fact, Google itself. Android users who have encountered downloading applications and other content are probably aware of the existence of such a store as the Play Market. This is one of the Google resources from which you can download games, music, wallpapers, books and more.

What is the Play Market and how to use it?

The resource is available to all registered users. The account is the same for all Google services, and if you don’t have one yet, then create one account very simple. You need gmail and create a password. Recently, it is also required to enter the payment data of a bank card. The innovation was often complained about, but over time it became clear that this simplified the purchase procedure. The store itself is quite convenient. All content is divided into categories, you can also use the search. But sometimes it happens that the store just does not open. Why does this happen and how can the situation be corrected?

The most common mistakes

If the Play Market on Android does not open, first of all, try restarting the device. It happens that the gadget “slows down” a little, and after a reboot everything falls into place. If that doesn't work, check out:

We have told you about the most common ways to log in

If you have come to this page, then most likely it does not work for you. Google Play, This problem occurs quite often, but to our happiness, it is usually solved very simply. We have compiled 7 for you possible ways how can i fix this error.

First. Clearing Google Play Cache
It often happens that Google Play starts working fine again after clearing the app's cache where temporary data is stored. Step by step, do the following: Settings / Application manager / Downloaded. Find "Google Play Store". Open the application window and here we need to click on the "Clear cache" item.

After that, your market application should work.

Second. Deleting Google Play Data
If even after clearing the cache, Google Play did not work on your phone, then let's look a little deeper - delete Google Play data. There is nothing complicated and almost exactly copies the paragraph above. Only instead of "Clear cache" you need to select the item "Clear data". After that, the information from the application itself should be deleted.

Third. Remove Google Play updates
If Google Play stubbornly refuses to work humanly, then again we repeat the painfully familiar procedure, but instead of “Clear cache” and “Clear data”, we select the “Delete updates” item. After that, the Google Play app will be completely virgin as after installation.

Fourth. Clearing the cache Google Services play
Google Play still not working? So we should look into Google Play Services and clear the entire cache there: Settings / Application Manager / Downloaded, we find “Google Play Services”. Open it and click on the "Clear Cache" button.

Fifth. Enable Downloads (Download Manager)
It is worth looking again into Settings / Application Manager / All and finding the “Downloads” item. Open it and if for some reason it is disabled for you, then you need to re-enable it. Remember - it must always be ON.

Sixth. Delete the Google account registered in the settings and restore it back
This is practically the last option that can make Google Play work. Open Menu / Settings / Accounts and synchronization (Accounts). Open your account settings google records. In theory, you should have the item "Delete account". Select it and reboot the system. Again, after booting up your smartphone, open Settings and account editor to restore your account again.

Seventh and last. Reset phone settings
This is already the most radical method that can only be. If none of the above suggested works for you, then you can reset all data on your phone and return to factory settings. Of course, we recommend that you back up your data in advance. Rolling back is very simple: Settings / Backup and reset / Reset phone settings. You can find more information on how to do this.

If nothing and these 7 points did not help you (although the latter should do it for sure), you just have to carry your smartphone in service center. First of all, it can be memory problems, so other nuances are possible. But this is very, very rare. If you carefully read the entire article, then with a probability of 99.5% you will be able to solve this problem yourself. Also, if you have any questions feel free to ask them in the comments below.

If you suddenly find that you can not sign in to Google Play market with a stable Internet connection, or a login error appears, then you should not immediately carry your phone or tablet to a service center. This problem can be completely fixed without unnecessary blood and firmware changes. You just need to use the tips listed below in turn.

Method 1: Google Accounts

First we need to make sure that we have the application enabled " Google Accounts ". To do this, go to the settings menu, select " Applications' and switch to the tab ' Everything". There we must find this application:

If it was disabled, then you need to activate it:

Method 2: Time setting and synchronization

Some devices do not have the correct time set by default. To fix this, just go to the settings menu and select the item " date and time »:

Put a checkmark next to " Network date and time " and " Network time zone »:

Also, our Google account must be synchronized. If you haven't added an account yet, now is the time to do so. In the same settings menu, select " Add account ". Next, use an existing or create a new account:

When creating a new account, you need to enter a first and last name, as well as come up with an address Email and password. After successful creation and synchronization, you will see the following window:

If in " Accounts"account is marked in red, then you need to go to our created account, press the menu button in the upper right corner and select the option" Synchronize »:

If for some reason it was disabled, then enable it back:

Do the same with the application Download Manager ».

We reboot the device and try to go to the Google Play Store. If the problem persists, then move on to the next method.

Method 3: Remove cache and updates

Downloading various applications, our cache is constantly clogged with temporary data. And in some cases, clearing them helps solve the problem with Google Play. We go into the settings menu of our device and select the item " Applications »:

We find there Google Play Store and click on the application button:

In the menu that opens, click " Clear cache »:

Reboot your device and try to connect to Google Play. If it does not work, then return to the application menu and select " Erase data »:

If nothing changes in this case, then press the button " Uninstall updates »:

If nothing happened again, then in " Applications » go to the tab « Everything» and looking for Google Service Framework:

We go and click " Clear cache »:

Then turn off and erase the data:

We do the same with the Download Manager application.

We reboot the device and try to go to Google Play again.

Method 4: Uninstall unnecessary apps

Some unofficial apps that are not available on the Market may conflict with the official Google Play app. This is especially true for those utilities that require Root rights, like Framaroot and Freedom. If the previous methods did not work, then it makes sense to stop or remove these applications:

Method 5: Fixing the hosts file

In hosts we need to leave only the line 127.0.0.1 localhost:

We reboot our device again and try to enter the Market.

Extreme Methods

If none of the above helped, then there is one more option. This is a reset of all settings.

Before this procedure, it is better to make a backup copy of the data., since the device will be completely cleaned after this procedure.

To reset the settings, you need to select the item " Recovery and reset ”, inside which there is an option “ Reset »:

Even if this does not help, then the only thing left is to replace the firmware. This operation is best entrusted to an experienced specialist.

Android is one of two popular mobile gadget systems. And although the platform support is very good and prompt, there are frequent cases when failures occur in the work, including the store Google Apps Play Market, from where almost all applications for the device are downloaded. "Unable to connect to the server" is one of the most common errors.

Server error in the Play Market: causes of the problem

The server connection problem may occur due to an incorrectly installed system update or Google Play. This is the most common problem. Also one of possible causes- Problems due to an overflowing application cache.

It is possible that there are no problems with Google Play, but there is simply no Internet connection. Check is enabled Mobile Internet or wifi.

Also, there may be no connection to the server if the device has the wrong date and time, for example, after the user has removed the battery or completely discharged the device, this data is automatically reset.

It affects the work of the Play Market and synchronization with the Google account, which all Android users have. Perhaps the problem appeared due to the installation or removal of an application downloaded from the store.

A connection problem may occur if you have installed a hacked application or use cracks for games.

And the last. Oddly enough, not all Android devices support the app and the web version of the store. This is because some smartphones and tablets simply do not meet the compatibility requirements. You can view the list of models on the Google Play website in the help section.

Clearing the cache

The connection to the server cannot be established, although the Internet on the device is stable and the date is set correctly. The first thing to do is clear the cache of the Play Store and Google Play Services apps.

To do this, go to the system settings in the "Device" item and select "Applications". We find the Play market and sequentially press:

We carry out the same actions for the Google Play Services application.

We reboot the device and try to go to the Play Market. If the connection to the server still fails, try the next step.

Disable sync

Due to a synchronization error, the app store is also unable to connect to the server correctly. To turn it off, go to the device settings again, move to the "Accounts" item, select Google.

Turn off all synchronization and reboot the device. We go back to the account and turn on the synchronization back. An error may appear, but we do not pay attention to it and try to go to the Play Market.

It is important to turn sync back on. Due to its absence, there may also be problems with the Market.

If there is still no connection to the server, go to the next step.

Deleting a Google Account

This step can help in some cases, and if games and other applications are not tied to it, you can try using this method to fix the server communication error.

In order to delete an account you need:

Reinstalling play store

If the problem persists, you can reinstall the Play Market. For this:

The app should work.

Important. Since the Market is embedded in the system and its removal is not expected, it is not on the official website of Google Play, so you will have to download it from third-party sources. Use only reliable and safe sites to secure your device. latest version Play market can be found on the w3bsit3-dns.com resource and the like.

What else can be done

If the connection with the service has not been established, despite all the actions taken, you can download applications remotely. Go to the Google Play website from any browser and log in with your account.

The interface is almost the same as the application, by selecting the desired program, click install, after a while it will appear on your device. You can access the site from a computer, phone or tablet. The main thing is that the accounts on the device on which you want to install the application and on the site match. That is, if you use several accounts, for remote installation you need to make one active.

And the most radical option is to reset the device to factory settings. But at the same time, all user data is deleted: downloaded applications, photos, music, contacts, etc., the smartphone or tablet will return to the state as when buying.

Video: Play Market - server error, what to do

In case of problems with the Play Market, first of all, restart the device, this helps with most problems. If the error remains, then one of the above methods will certainly help to eliminate it. Do not forget to clean the application cache, because of its overcrowding, not only the Play Market, but the system as a whole cannot work correctly.