Computer literacy, help and repair

How to disable the option of missed calls tele2. Service "Who called?" from Tele2 operator

The “Who called” function allows the owners of Tele2 SIM cards to receive information about missed calls for a period of time when the phone was turned off or was out of coverage. From this quick guide, you will learn how to connect and use the option, as well as how to disable the "Who called" service on Tele2.

Cost and connection

In the "Internet for devices", "3G+ Connect" packages, the "Who called" option is provided free of charge. In the series of tariffs "Super black", "The blackest", "Very black" it is activated by default and included in the monthly fee. In all other packages, the cost of providing incoming data is 0.5 rubles / day.

Activation is done in two ways:

  1. in a personal account on the Tele2 offsite;
  2. USSD command *155*331#.

Shutdown

You can also deactivate the service through your personal account or by using the *155*330# command.

How does the option work?

After turning on the mobile device or connecting it to the network (if it was outside the coverage of the operator), an SMS message with the number incoming call, along with information about how many missed calls and when the last call was made.
If you change redirection add-ons, you need to dial the command - **62*+79043000600# to further tune the option.

If you want to check the activity status of "Who called", dial - *155*33#.

Comfortable communication from TELE2!

Dozens of additional services and functions have been created for the convenience of customers. For subscribers who are afraid to miss an important or any other call, it has been created. It allows you to be aware of all missed calls while you were offline. Let's consider the description of the function, figure out how to activate and deactivate the "You have been called" service on Tele2 and find out a lot of other useful information.

Description of the option and principle of operation

The service "You have been called" was created to inform the subscriber about all the calls that came to the mobile during the period of lack of communication. The offer is especially relevant for residents of megacities, who often have to go down the subway and shift workers who are employed in remote areas. There, as a rule, there are always problems with mobile communications and the danger of missing an important conversation is great. By connecting the option, you will know that this or that subscriber tried to call you, but did not get through and you will be able to answer him as soon as you go online.

After the phone is in range, the user receives an SMS message with information about all unaccepted incoming calls. The text contains the number of the caller, the date and time of missed calls, as well as their number. Please note that SMS with information is available for delivery within a day. If the device is not in range within 24 hours, all undelivered messages are deleted.

The service is not valid for any other number. In this case, to resume work, use the ussd command *62*+79774343600#.


The option changes some conditions depending on the connection region. The variable parameter is the tariffs with which the service interacts and its cost. For example, "You've been called" does not have mandatory payments when activated on plans, "Very Black", and with changes for April 2016.

You will have to pay a monthly fee when you activate the function on the tariffs, “Moscow Speaks”, “Black”, “Classic (with changes for November 2017)”, “My conversation (November 2017)”, . For these plans, a daily payment of 50 kopecks is charged. The only offer in which you will have to pay 50 rubles per month for the “You have been called” service is the “City” tariff plan.

You should be aware that the option applies to being in the connection region and in national and international roaming.

If you do not know if the offer is enabled on your SIM card, you can check it in a convenient way. For this, the combination *155*33# is provided. After sending, a system message about the status of the function will appear on the screen.


Connection

Some tariffs involve automatic activation of the option. In other cases, self-activation is required. To activate the service, contact one of the following services:

  1. Personal Area. In your profile, you can manage all the options and perform any operations. This is the most common way among customers, and also the most convenient.
  2. ussd request. Dial *155*331# on your device and wait for the system activation notification.
  3. Call to the operator. Contact a specialist at service number 611 and ask to enable the desired function.

Using all of the above methods, the option is connected for free.


How to disable

If you wondered how to deactivate the “You have been called” service on Tele2, then use the same methods as for activation. Only now, when dialing a ussd command, use the combination * 155 * 330 #. Disconnect and connect “You have been called” without payment.

If the subscriber's phone is out of coverage of the cellular network, then he starts to miss important incoming calls. This happens when we go down the subway or go to a suburban highway, where the coverage area is absent or poor. And when at this moment they call us, the call goes into the category of missed calls.

The cellular company Tele2 cares about its consumers, and therefore has developed a service called "Who called", which gives the user the opportunity to get detailed information about all missed calls. Let's take a closer look at what the Who called Tele2 service is and what are the conditions for its provision.

The presented service from the Tele2 cellular company allows subscribers to find out who tried to call them at the moment when their cellular was turned off. Even 5-7 years ago, it was problematic to see such information - there were no special options at that time, and missed calls were not reflected even in detail.

With the advent of a service called "Who called" communication from mobile operator Tele2 has become much more comfortable. After all, now not a single important call will be left without attention. As soon as the consumer gets up from the subway or turns on his cell phone after a night's rest, he will instantly receive an SMS notification, which will show the following information:

  • The specific date and exact time the calls were made.
  • How many missed calls.
  • The number of the user who tried to call.

Having studied the received data, the consumer will be able to call back the necessary subscribers.

Before considering how to connect the service, you still need to understand some of its features.

Note! Immediately it is worth noting the fact that the option in question is able to function even when the subscriber is in roaming, which is extremely functional, because on business trips in Russia and around the world, consumers often find themselves in areas without cellular coverage. Roaming here can be not only inter-regional, but also international.

The service with the name "Who called" is compatible with virtually every tariff plan from the Tele2 cellular company. On the bulk of tariff packages with a prepaid settlement system, it is provided completely free of charge. For example, it can be all tariff plans from the Black family. But on such tariffs as “Internet for Devices” and “Orange”, you will have to pay a daily subscription fee of only 50 kopecks for it.

If you compare the presented service with similar options from other cellular companies, you will notice that there are some settings here - the consumer will need to connect call forwarding to voice mail using the “Unavailable” mode. Basically, it is activated in advance, if the consumer has not changed the default redirect settings.

If the service called “Who called” from the Tele2 mobile operator is not operational, then the user needs to dial the combination * 004 * +79774343600 on his device.

Important! It must be remembered that +79774343600 is a voice mail number for consumers exclusively from the Moscow region. Users from other parts of the country need to clarify this number on the website of the cellular company or in its operator service.

How to activate the service

Let's take a closer look at how to activate the Who called on Tele2 service.

Activation can be done in a few simple ways:

  • Most simple option is a set USSD commands- the consumer needs to dial the combination * 155 * 331 # , and then make a call. To make sure that the connection is correct, the subscriber on the device can dial the combination * 155 * 33 #, and then send a call - the current status of the service will be shown.
  • Through the "Personal Account" - the user needs to visit the website of the Tele2 mobile operator and open his "Personal Account". There in the tab "Services and tariffs" you need to select the required service and click next to the button "Activation".
  • Also, the subscriber can always call the customer support service with a request to connect the service he needs - you just need to dial 611.

How to deactivate the service

Deactivation, as well as activation, is available in several convenient ways:

  • Using the services of the "Personal Account" located on the website of the Tele2 cellular company, the user needs to go to the website and log in to the "Personal Account" service by entering his cell number and the security password that came to the entered number. Next, you need to go to the tab "Services and tariffs", where to select the section "My services". In the list of options that appears, you need to select the one you need and press the button "Disable". The number specified during authorization will receive a response notification about the successful deactivation of the service.
  • By dialing a service USSD command, the subscriber needs to dial the combination * 155 * 330 # on his device, and then send a call. This command disables the service completely. Missed call notifications will no longer be sent to mobile device user.
  • By calling the operator service - the consumer needs to call the service number 611 and ask the consultant to deactivate the service that is no longer needed. The operator can ask the subscriber for passport data, so it is better to prepare the document in advance. Information about missed calls will no longer be sent to the subscriber.

Conclusion

The service called "Who called" from the Tele2 cellular company is extremely useful and convenient - it allows users to always stay in touch and not miss important calls, and the amount of the subscription fee for its use is not so large, and on some tariff plans it is generally provided is free. But if the user nevertheless decided to deactivate the presented service, then he can do this quickly and easily using one of the above methods.

The service from the mobile operator Tele2 called "Who called" is a standard service on any tariff plan. It is very useful, notifies the subscriber of missed calls. In the article, we will consider the principles of operation and methods for connecting and disconnecting the service.

Description and conditions

The "Who called" service starts working immediately after the phone is turned off or when Tele2 coverage disappears and the subscriber becomes out of network coverage. At this time, the option works, and if calls are received on the phone, then after turning on the mobile, messages will be sent to the number. The body of the letter will contain information about all calls during the absence of the network, the number of the caller, the number and time of incoming calls. Subscribers who did not get through also receive an SMS notification about the appearance of a number on the network.

The "Who called" service helps Tele2 subscribers not to miss the opportunity to control incoming calls during a network outage or when the phone is turned off.

When an option malfunctions or settings fail, users will need to restore the option. To do this, select your region on the site and go to your personal account. Then in the section with services and find the tab "Convenient communication", then click on the option "Who called". When there is a transition to the service section, it will be possible to restore the settings. Settings can be restored in a different way, without a computer. It is enough to enter the command *004*+79774343600# on your mobile phone and everything will be restored.

As for the cost of the service, in some cases it will be provided free of charge, and in some at a fixed price:

  1. At active tariffs "Black", "", "Moscow Says", "" - 50 kopecks / day.
  2. Using the "City" tariff plan, the fee will be charged every month in the amount of 50 rubles.
  3. On other Tele2 tariffs, the service will be free.

How to connect the service?

To connect the "Who called" option, it is enough for the system number. The connection scheme is very simple, the subscriber enters the combination *155*331# on the mobile phone and presses the call button. Within 15 minutes, the service is connected, about which the user will be notified via SMS. The connection is free and no internet is required, but if it is not possible to use the request, then other connection methods are used:

  1. You can use your personal account on the Tele2 website. Entering the office, you enter your login (mobile number) and password, which comes in SMS. Next, you need to go to the section with services, select the management tab and find "Who called".
  2. You can activate the service using a special support number 611. This number is free and can be used from anywhere in the country. During the connection, you must listen to the automatic informant and turn on numerical prompts yourself. Through the number, you can call the “live” Tele2 operator and ask him to turn on “Who called” remotely. To activate, the employee needs to provide passport data.
  3. They will be able to activate the service in branded communication stores, but for successful activation, you must have documents with you that confirm your identity.

After any method, an SMS notification is sent to the phone. If it was not there, then *155*33# is used to check the status of the option.

How to turn off "Who called" on Tele2?

In some cases, it makes no sense to pay for it, then you should refuse the service. To deactivate, use one of the recommended methods:

  1. Disable "Who called" with mobile phone the easiest way is to enter the request *155*330# and make a call. It will take about 15 minutes to turn off, after which an SMS notification will be received.
  2. You can deactivate the service through your personal account on the operator's website. After authorization in the system, the same actions are carried out as when connecting.
  3. Having trouble shutting down on your own? You can use the help of Tele2 employees. You will need to call the support operator at 611 and ask to turn off "Who called". The work will be done after identification of the person, through passport data. If you don’t want to call, you can go to the Tele2 branded salon and ask to deactivate the service.

The request *155*33# is used to check the status of the option.

As Tele2 knows “Other rules”, therefore, operators take money from subscribers for those services that other operators provide absolutely free of charge. It's about the "Who Called" service.

Current version. Information updated on August 15, 2019.

Tele2 option "Who Called": a detailed description

The option is designed to inform subscribers about missed calls. Information is reported on calls that were sent to the telephone number of the Tele2 client at a time when they were out of the access area, their phone was turned off or discharged, there was no connection for technical reasons.

  • When you turn on your smartphone, appear on the network, etc. the service user receives an SMS with the numbers of subscribers who could not get through, additionally, the message indicates the time of the missed call.
  • With a negative balance, the option does not work.

Thus, the service is an absolutely indispensable tool for busy people, as well as even for the most ordinary cellular users.

The cost of the Tele2 service "Who called"

On most current tariffs, the "Who called" option is provided completely free of charge for the first 30 days of use, then the cost is 0.50 ₽ per day.

How to activate the "Who called" service on Tele2

The service is enabled by default for subscribers of all Tele2 tariff plans, but if suddenly you do not receive notifications of missed calls, the first thing you need to do is check the status of the option. Verification is carried out using a request

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