Sony xperia phone not working. What to do if Sony Xperia won't turn on? Phone reboot

Sony cell phone fell into water or what to do if water gets into the phone

Recessed Sony phone. What to do if you drowned or just got wet.

Water can't hurt telephone . You tell me, what am I doing then on your site in this section? I've got it broken. Because it is not water that brings out of standing, but water in combination with a battery. As a result, electrochemical corrosion of the board occurs. In other words, the board of your gadget and all its elements begin to rust, rot, i.e. disintegrate, turn into dust.

Why don't Sony cell phone manufacturers protect them from corrosion?

Well, why did you decide so? Protect and how. They cover the board with a protective layer of varnish, which is designed to protect your device.
And why, then, do they fail if its board is covered with a protective layer of varnish? Yes, because this varnish should not save you from swimming in the pool. Only a diving suit will save you from this. Its task is to create a protective barrier and prevent the formation of corrosion on the board if there is suddenly strong humidity. For example, a bathroom or a bath. And again, this barrier is not long in time, which means that you should not test it for strength while sitting in a steam room with friends.

The first thing to do if your phone gets water is to disconnect the battery. Then immediately take it to the service center. If this is not possible, then you need to try to somehow dry the device with a hairdryer, put it on the battery for the night, put it in a warm place for a couple of days, etc. Perhaps after that your favorites will work without problems. Although, as practice shows, the lion's share of phones that come in for repair have previously been exposed to water (rusty spots inside, oxidation, raids, etc.) and who knows for what really reason your gadget failed this time. In any case, it can be argued that it was the water that once got there that played a significant role.
In all cases of moisture ingress under the housingdrying and cleaning of the device is necessary. Otherwise, there may be a partial or complete inoperability of the device. I emphasize that it is possible, but not required. But the oxidation process can take quite a long time, and it is impossible to say how the mobile phone will behave the next day or a month later. The more time has passed since the ingress of moisture, the less likely it is to restore full performance in the event of a breakdown.
If, after getting wet, you quickly disconnected the battery and brought it to us, then most likely you will save your pet and save your repair budget.

What do we do when your cell phone is mocked?

Phone disassembly;
- cleaning in an ultrasonic bath;
- removal of traces of moisture;
- cleaning the mobile phone board from corrosion;
- complete drying of the apparatus;
- phone testing.

If an app on your device is not working properly, try the following steps in the order listed. Check after each step to see if the issue is resolved before moving on to the next step.

Force quit the app and relaunch it.

Force close an application

1. Find and tap Settings > Applications and notifications> About the application.
2. Find and select the application you want to close.
3. Touch STOP > OK .

• If an app requires an internet connection, make sure it's active (Wi-Fi or mobile network) and airplane mode is turned off.

  Turn off Airplane Mode

  1. Find and tap Settings > Network & Internet .
  2. Drag the Airplane mode slider to the left.

• Restart your Xperia™ device and then try launching the application.

  If STAMINA Mode is enabled, disable it and restart your device. To conserve battery power, STAMINA mode disables some device functions. This may affect the performance of the application. For example, turning off the screen may stop applications used for streaming and GPS navigation, and mail clients and other services that require synchronization may not be updated.

  Disabling STAMINA Mode

  1. Find and tap Settings > Battery > STAMINA Mode .
  2. Tap the slider to disable STAMINA Mode.

  Restarting the device

  1. Press and hold the power button.
  2. In the menu that opens, tap Restart. The device will automatically restart.

• With absence latest version update the app to Google Play™. Not all apps can be updated using Google Play™.

• Clear the application's cache to remove any temporary files from memory that may be causing the problem. Clearing the cache does not delete personal data.

  Clearing the Application Cache

  1. Find and tap Settings > Applications and notifications> About the application.
  2. Select an app or service, then tap Storage > CLEAR CACHE .

• Delete app data that has been stored since you started using it. Please note that all personal data stored in the application, such as account information and settings, will be deleted.

  Clear app data

  1. Find and tap Settings > Applications and notifications> About the application.
  2. Select an app or service, then tap Storage > CLEAR DATA > OK .

• Uninstall all updates to reset app preferences. All personal data stored in the application, such as account information and settings, will be deleted. If possible, update the app again using Google Play™.

  Remove app updates

  1. Find and tap Settings > Applications and notifications> About the application.
  2. Find and select the application that is not working.
  3. If available, tap.
  4. Touch Uninstall updates> OK.

• Delete the app and then reinstall it. Please note that some pre-installed applications cannot be uninstalled.

  Removing an app from the Apps screen

  1. Touch and hold the app icon until the device vibrates.
  2. In the menu that opens, tap > OK .

• Perform a factory reset. Sometimes this is the best way if the device stops working properly. However, please note that this will delete all personal content stored during internal memory devices. Back up the data you want to keep.

  Backing up data using a computer

  1. Make sure the app is installed on your PC or Mac® computer.
  2. Connect your device to your computer with a USB cable.
  3. On PC : Open Xperia™ Companion if it doesn't start automatically. After a while, the computer will detect the device.
  4. Make sure your Xperia™ device's USB connection is set to file transfer mode File Transfer .
  5. Select Backup on the main screen and follow the instructions.

  Reset to factory settings

  To avoid damage to the device, do not interrupt the factory reset procedure.

  1. Copy important data from the device's internal storage to a memory card or other external drive. If there is encrypted data on your SD card, you should decrypt it so that it is available after the reset.
  2. Find and tap Settings > System > Reset settings .
  3. Tap Master reset > Reset phone settings .
  4. Draw if necessary graphic key access, enter your password or PIN to unlock the screen.
  5. Touch Erase everything to confirm.

The phone does not want to turn on or reboots at a convenient time only, the sound fails, and the software starts to fail more and more often? .. Well, in the near future, either you yourself will want to return power over your device, or he will force you to do it. I do not recommend bringing it to the second option, because if you do not prepare for this moment, you will have to say goodbye to a lot of data, contacts and other things.

In any case, if the phone still turns on - save everything you can and wherever you can(in priority, of course, a memory card, contacts on a SIM card and cloud storage).

Saved or put up with the fact of data loss? Then let's continue and start with preparation - first of all, this full battery charge, since the reconfiguration procedures are very sensitive to a possible power outage, and possible interruptions can finally finish off the device, making it unsuitable even for further repairs. Then remove the battery for 20-30 seconds from the smartphone (if your model allows it).

Oddly enough, even simply removing the battery can save you a lot of trouble, so check how relevant it will be to do with your phone what we are planning in the continuation of this article.

hard reset. Reset to factory settings

You can, of course, use a variety of programs to carry out this operation (it is advisable to download a native program from the manufacturer's website). PC Companion), but in my personal opinion, it is much more convenient to use direct access to the system, because this is a proven method that does not require extra time to install software. In addition, it is universal for all models, and you will not need to find an individual approach to a particular model.

If already at this stage you have doubts as a result of your actions, you may not need to continue further on your own, and you should contact Ru Sony, which repairs Sony smartphones. If not, keep reading and acting, we will explain to you step by step the entire sequence of necessary procedures.

We turn on the smartphone by simultaneously holding down the volume up key (depending on the model, try lowering the volume or even just hold down both volume keys) and the power button.

As a result (in the first place, this may take several attempts), you will be taken to the menu recovery. This is a bunch of labels at the top of the screen, navigation in which is carried out by the sound buttons, and the on / off key will indicate the confirmation of your choice.

First of all, try to select the section in the menu reboot and wait for Android to reboot. When reinstalling the system, never touch the phone, it will not lead to good.

Reboot didn't help? If not, then the activation of the “Wipe data / factory reset” item will definitely help you out, after that, you may need to turn on the “reboot” item again. Show a little patience in the process.

Let's summarize.

As a result, you get a pristine phone, just like when you bought it. All software will have to be reinstalled on it, but this is an inevitability, which, by the way, can lead to good consequences (the awareness of installing programs on a smartphone can save you a lot of problems).

Sony Xperia is one of the most popular smartphone models. A high level of functionality, optimal technical data, an ergonomic housing are important advantages. Despite such positive aspects, disadvantages can also be fixed. What to do when sony xperia won't turn on? How can such phenomena be explained and how to act to prevent further errors in the work Sony smartphone? How can you restore optimal functionality mobile phone?

Sony Xperia Won't Turn On: Possible Causes

Why the smartphone may not turn on? What are the most common reasons:

• bad battery. Sony Xperia pleases capacitive battery, which, unfortunately, often breaks. It is advisable to check the battery, because if it malfunctions, the smartphone will not be able to turn on;
• if the smartphone is charging, but it does not turn on, there is a risk of the power button breaking. You also need to remember to take precautions. For example, Sony Xperia is not recommended to charge immediately after getting wet or accidentally getting moisture on the phone keys, because otherwise the phone may completely die;
• if the smartphone connector is broken or partially torn from the printed circuit board, the charge cannot be transferred to mobile equipment. In this scenario, the device will be completely discharged, and then it will not be able to turn on. The only possible way out in this case is to contact the employees service center where professionals will replace the connector;
• the motherboard, which turned out to be damaged by impact or accidental drop, will not be able to maintain the smartphone's performance. In this case, you need to diagnose the gadget, and then - recovery measures. Only professionals are ready to successfully return a smartphone to functionality;
• smartphone control chip was broken. In this case, it is necessary to replace the component part with an original analogue that can successfully perform its functions;
• rust, oxidation of parts, corrosion - one of the most dangerous reasons for the inability to fully use a mobile phone. If the Sony Xperia does not turn on after getting wet, it is best to turn to professionals who can restore the mobile phone;
• another one possible reason problems - software failures. After an unsuccessful update, the device will not be able to turn on, but the solution for restoring equipment will be the best solution.

The above reasons can be the basis for successfully resolving the existing problem with turning on Sony.

How to fix if Sony Xperia won't turn on?

If the Sony Xperia does not turn on, there is no need to worry, because the chances of restoring the gadget's performance remain. How can corrective action be taken?

If the Sony does not turn on, you can find a way to restore the optimal performance of the mobile phone and in 99% the problem is successfully solved.

Using a tablet or smartphone, the user may encounter the problem of downloading Google Play on Sony Xperia. This is a very common bug in almost all Android devices. Often the error “The com.google.process.gapps process stopped unexpectedly” error can appear. It interferes with the work with the service and occurs with any frequency.

As it turned out, dealing with such troubles is simple and there is no need to fumble in the settings - now I will tell you what to do if the market does not work on your Sony Xperia device.

Read about the most common mistakes and their solutions in the article

Solution

1. Let's go to the main menu, select Settings - Applications - then the All tab and there we will find Google Service Framework. Click on it, a window will open in which you need to select "Erase data" and "clear cache". The same must be done for the Google Play program.
2. After completing these steps, you need to restart Sony Xperia. After enabling, you need to launch the market, agree to the terms license agreement and enjoy comfortable and stable operation.

It happens that uninterrupted operation is hindered by an unexpected stop of various processes. To fix this problem, you need to go to Settings - Applications, if there is a Disabled tab, go to it and enable processes. Otherwise, let's go to the familiar "All" tab and go down to the very bottom of the list, since there are all disabled applications. You just need to turn them on. The problem is resolved.