IP-Home personal account - connecting services and managing them. Personal account Ip Home For individuals

IP Home is a large company providing Internet services. A wide network of providers, united under one brand, allows you to work in the Moscow region and the South-Eastern regions of Moscow (Egoryevsk, Tomilino and others).

On the ip home website, a personal account is opened with just a few mouse clicks. The company provides a wide range of services to both individuals and legal entities.

Registration for access to the provider's Internet resource is carried out automatically when a service agreement is drawn up in any representative office of the company. Employees are required to provide the client with data to access access to the official website.

After that, the client gets full access to the personal account, where he can find out the company's news. There is also online payment, when the user can pay for services without leaving his room using a bank card.

Features of registration for legal entities

Legal entities also receive data for registration from bank employees. The differences are only some points of the registration form (questionnaire).

The contract for organizations is concluded for a long period and the conditions are negotiated privately, depending on the scale of the contract.

Login for individuals

The IP Home personal account provides remote access to transactions with a personal account and reporting on account transactions. The entrance to the organization's Internet resource is carried out in two mouse clicks.

How to recover your password

In case of problems with obtaining access to the personal account, the subscriber-user must click on a special link that redirects the client to a special page. Next, the subscriber enters a personal login and requests a form to replace the old password.

After checking the entered data, the user is sent a temporary one-time password, after entering which access to the account is granted and it becomes possible to set a new password.

Login for legal entities

Legal entities can also enter the system using personal registration data obtained when concluding an agreement with the provider. The mechanism is very similar to the system for accessing the account of individuals.

Features and Benefits

Registering a personal account allows you to expand the possibilities of classic use.

The client receives the following benefits:

round-the-clock remote access to information on the state of a personal account;
receive a free consultation at any time;
constant control of all operations;
independent access to reports and documentation;
familiarization with company news.

Also, a personal account provides an opportunity for immediate direct communication with the company's operators. IP Home provides its users with more than just internet services.

The company has subsidiaries that deal with television and video surveillance. The wide sphere of influence of the brand provides an opportunity for further development and expansion of the area of influence in the modern market.

FAQ

The extensive interface of the official website of IP Home allows you to solve many problems related to the contract or directly to the services.

Employees of the company take into account possible questions that arise from customers, so the site has a separate section "Forum". There, the subscriber can find company news, the answer to his question, or simply chat with other authorized users.

Ip-Home offers cable TV, IPTV and home Internet services. Also, within the framework of the "Smart Home" system, it is possible for customers to organize video surveillance and install intercom systems. Services are provided to subscribers of the Moscow region. All relevant information about the company, connecting services, tariff plans and options, payment methods can be found on the website.

Main page

Account access

Existing subscribers can manage their account through their personal account. You can get into it by clicking the green button in the upper right part of the main page. The data entry form will then appear in blue. The client enters the login and password generated at the conclusion of the subscription agreement.

If you lose your password, you can use the standard password recovery form by specifying your login and email address in sequence. The last one will receive a new password.

Service activation

In the personal account, the subscriber can choose one of the digital television packages and, at his discretion, change it to a more suitable one.

In addition to digital television, the company organizes viewing of TV channels via the Internet protocol. You can learn more about the service, you can set up channels according to the information posted on the site, and you can connect access to ip channels through your personal account.

The subscriber can also choose for himself one of the available tariff plans for connecting to the Internet. There are three Internet packages and three mix packages (Internet + TV) to choose from. You can activate any of them and change to another one in the menu of your personal account.

Internet packages

Payment for Ip-Home services

All services of the company are paid for by funds from the subscriber's personal account. If there is a shortage of funds, the company suspends the provision of services until the subscriber deposits the required amount to his personal account. You can view the current balance in your account. The subscriber has a wide range of options for depositing funds into his account.

Payment for Ip-Home services

With certain services, the client can replenish the account remotely - not through the company's website:

in Sberbank Online;
in bank terminals and ATMs;
in Ip-Home terminals;
at the communication center or at the company's office.

But the most convenient and prompt payment methods can be used through your personal account:

bank card;
electronic money;
funds from the mobile phone balance.

You can also generate a receipt in your Ip-Home account and make a payment on it at the cash desk of any Russian bank.

Registration features

To create a user account, you need to devote only a couple of minutes of your time. First of all, it is worth noting that in order to use the personal account on the site, it is important to be a client of the company. In IP-Home, a personal account is available only to those people who have entered into an agreement with the company and connected the most optimal tariff for themselves. For those users who have recently become subscribers of the provider, registration is not required. Even at the stage of concluding an agreement, operators create a user page and indicate a combination of login and password directly in the document. Logging into the system and initial successful authorization will require you to fill out a form on the company's website. If everything is done correctly, then you will automatically be taken to the page for managing services and options.

Possibilities of a personal account

By logging into your personal account, you can use the following options:

check the current state of the balance;
replenish the account using a bank card or electronic wallet;
change the tariff plan, connect additional functions and options;
call the masters in case of need for repair;
adjust the Internet speed and change the number of channels;
register additional devices;
temporarily suspend Internet/TV services;
change personal data, etc.

Can't login?

If you cannot log in, then in this case you should pay attention to the following recommendations:

check that the username and password are correct. As a rule, the number of the agreement, which is stored by the subscriber in printed form, is used as a login.
contact the hotline staff at the contact phone number for help;
check the availability of Internet access;
make sure that your computer equipment or mobile gadgets are operational.

"IP-Home" is a group of companies providing communication services in the market of Moscow and the region, whose association is aimed at expanding the range of products offered and improving their quality. Individuals and companies are invited to cooperate. For them, there is a personal account IP Home.

ip-home.net- IP Home official website

Connecting services

To become a subscriber of the company, you need to send an online application from the IP-Home website in the "Connection" section, indicating:

Locality;
Street and house, apartment number;
Contact number;
E-mail address.

Features of connecting an apartment building:

Call the company and check if your house is connected to the provider;
Get the service for free with a one-time deposit of an amount of 1000 rubles or more to your personal account;
Pay 500 rubles, pay the subscription fee separately.

Features of connecting the private sector:

Call the number indicated in the "Contacts" section, find out the possibility of connecting your home;
Request a calculation of the connection cost;
Sign a service agreement;
Make an advance payment of 50% of the connection cost.

http://ip-home.net/connect/— application for connection to the IP-Home network

Important. To improve the security of Internet connections, the company offers to use the antiviruses of well-known companies for free for 2 months, after - for a fee set by the software company. To receive a bonus, follow the link of the antivirus you want to connect, copy the promo code indicated on the page into the activation field, and receive the product.

Personal account IP-Home

The personal account contains information entered by the operator into the system. This is the list and cost of services, the amount of funds received by the subscriber on the operator's settlement account, expenses, balance of funds, etc. Access to the IP-Home personal account is open at any time, it is carried out using the login and password issued after the contractual relationship has been formalized.

The procedure for concluding an agreement:

Visit the company's office at the address: Tomilino, st. Gogol, d. 19, submit an application in the form established by the operator;
No later than 35 days from the date of submission of the application, access to the television network will be provided, if there is a technical possibility for this. If not, the company has the right to refuse to provide services;
Deposit money into the account of the organization for the service. From this moment on, you automatically accept the terms and become a subscriber who is assigned a unique number and given data for logging into the IP-Home personal account.

https://stat.ip-home.net/login— entrance to the personal account of ipiHom

In your personal account you can:

View information on the personal account: expenses, credits, cash balance;
Prepare a cash flow statement;
View the list of connected services, tariff conditions, read other offers, change the tariff plan to a more profitable one, if necessary;
Send a request to the company about the desire to activate / deactivate the service;
Contact technical support with a request for help in solving problems;
Activate the promised payment if it is not possible to pay for the service;
Receive up-to-date information about provider promotions.

Payment for services is made both in your personal account and in any bank or ATM, as well as through electronic payment services. It is obligatory to indicate the subscriber's personal account.

Rates

Internet tariffs without limits and restrictions:

35 Mbps - 450 rubles;
65 Mbps - 550 rubles;
100 Mbps - 650 rubles.

Internet + TV tariffs:

35 Mbps, 65 Mbps, 100 Mbps + interactive TV + TV set-top box.

A set-top box is a device for watching TV programs broadcast over the provider's channel. Bought once. Cost - 3 thousand rubles. Interactive TV - the ability to control the viewing of programs in real time, delaying viewing up to 7 days.

TV tariffs:

Cable (up to 80 digital channels);
Interactive (more than 200 channels, transmission via Wi-Fi, connection of up to 3 devices at the same time, rewind of missed moments in TV shows, recording of broadcasts, archive, access to social networks and video hosting);
Free IP TV (viewing programs on a computer through specialized software downloaded from the service provider's website).

"Ip-Home" is an Internet provider operating in the South-East of Moscow and the region. By concluding a cooperation agreement and opening access to the Ip Home personal account, each user gets the opportunity to manage the services provided and resolve technical issues online, without the need to personally visit the client center.

Possibilities of a personal account

The functionality that the Ip Home personal account has includes the following actions:

The ability to control the state of the user's personal account (to see information about credits, expenses and the balance of funds).
Preparation of reports on the crediting and debiting of funds for a certain period.
Providing up-to-date information regarding connected services, current tariffs, as well as a list of alternative tariff plans.
Sending online requests to Ip Home consultants to resolve issues of connecting and disconnecting certain services, changing the previously selected tariff.
Online calls to the technical support of the provider for prompt troubleshooting and calling the wizard.
Changing personal profile data if they are out of date.
Obtaining up-to-date information about provider promotions, provider special offers and changes in network settings, bank details, tariff plans and customer service procedures.
Activate the promised payment function in order to resume access to the network if there is a debt or insufficient funds on the subscriber's personal account.

Registration and login to your personal account

To register and gain access to a personal profile, you must become an active subscriber of Ip Home by signing a service agreement for this. Together with the contract and connection of services, the user receives an individual login and password to enter the Ip Home personal account.

If you lose your password, you must click on the “Forgot password” button in the recovery form, indicate your login and receive a new password in an SMS notification to the mobile number linked to the contract. In case of loss of the login, the subscriber can contact the company's office and recover the password and login to the Ip Home personal account, providing a passport and data of the concluded contract.

Many residents of Tomilino and other cities of the Moscow Region connect the Internet, television and some other information and communication services to IP-Home (the former name of Tomilino Net). The high popularity of the provider is associated not only with its profitable and diverse tariff plans.

It offers its customers a quality service that is easily carried out remotely. In other words, each registered subscriber can use his personal account to pay for services, get valuable information or contact IP-Home employees. Moreover, to work in the service, only the Internet and the most ordinary computer are required.

Registration of your own personal account IP-Home

You do not need to register separately in your IP-Home account. You will be able to get your login and password and immediately use the service after connecting to one of the company's services. Identification data will be indicated in the contract, one of the copies of which is given to the subscriber.

Authorization in the service personal account IP-Home

Authorization is an elementary process. At the moment, it can be done by going to http://stat.ip-home.net:8002/login. On the page that opens, you will only need to enter your username and password in the empty fields.

Primary functions of the IP-Home personal account

Selection and connection of a new Internet tariff;
- Submission of applications for connection of new services;
- Participation in promotions;
- Obtaining up-to-date information about your profile and all IP-Home services/products;
- Download anti-virus programs and other software;
- Payment for consumed services;
- Participation in discussions on the company's forum;
- Connecting video surveillance and much more.