Computer literacy, assistance and repair

Firmware or flashing of Alcatel phone, smartphone and tablet. Firmware or flashing of Alcatel phone, smartphone and tablet Software for alcatel one touch


Procedure for manual download and update:

This built-in Alcatel ONE TOUCH driver must be included in the operating Windows system® or be available for download through the Center Windows updates® (Windows® Update). The built-in driver supports the basic functions of your Alcatel ONE TOUCH hardware.

How to perform automatic download and update:

Recommendation: Windows users who are inexperienced in updating device drivers Alcatel Modem, can update these Alcatel ONE TOUCH drivers by using the DriverDoc driver update tool. This utility automatically downloads the correct version of the ONE TOUCH driver and updates it, preventing the installation of incorrect drivers.

The best part about using DriverDoc is that it does automatic update not only Modem drivers, but also all other drivers on your PC. With a constantly updated database of over 2,150,000 drivers, you can rest assured that we have all the drivers you need for your PC.

Install optional products - DriverDoc (Solvusoft) | | | |

Alcatel Update Frequently Asked Questions

What are Alcatel Modem device drivers needed for?

Device drivers ensure that your device hardware (Modem) communicates properly with your operating system. Alcatel has written these unique "mini" programs to ensure proper operation of ONE TOUCH.

What operating systems are compatible with ONE TOUCH drivers?

Windows supports drivers for ONE TOUCH hardware.

How to update ONE TOUCH drivers?

You can update ONE TOUCH hardware drivers manually using Device Manager or automatically using driver update software.

What are the benefits and risks of updating ONE TOUCH drivers?

The benefits of updating ONE TOUCH drivers include improved compatibility, improved hardware features, and improved performance. The risks of installing the wrong Modem device drivers include software crashes, slower performance, and overall PC instability.


About the author: Jay Geater is President and Chief Executive Officer of Solvusoft Corporation, a global software company focused on innovative service offerings. He has a lifelong passion for computers and loves everything related to computers, software and new technology.

Android smartphone Alcatel One Touch Pixi 3 (4.5) 4027D is an entry-level device that has gained popularity among undemanding users. If practically no problems arise with the hardware of the device during its operation, then the system software quite often causes complaints from the owners of the model. However, these shortcomings can be easily eliminated using firmware. Several ways to reinstall Android on your device are discussed below.

Alcatel One Touch Pixi 3 (4.5) 4027D, if we talk about procedures for installing system software, is a completely ordinary smartphone. The Mediatek hardware platform on which the device is built involves the use of standard software tools and methods for installing system software into the device.

Despite the fact that it is almost impossible to damage the hardware of the device using the firmware methods described below, the following should be taken into account:

Each manipulation of the owner with his device is carried out by him at his own peril and risk. Responsibility for any problems with the smartphone, including those caused by the use of instructions from this material, lies entirely with the user!

Before proceeding with rewriting the Alcatel 4027D memory to equip the device with new software, you should somehow prepare the device and the PC intended to be used as a tool for manipulating the device. This will allow you to reinstall Android quickly and seamlessly, protecting the user from data loss and protecting the smartphone from loss of performance.

Drivers

The first thing you need to take care of before starting operations with the Pixi 3 using flashing programs is the correct pairing of the phone and computer. This will require installing drivers.

In the case of Alcatel smartphones, to install the components necessary for pairing the device and PC, it is advisable to use proprietary software for servicing the brand’s Android devices - SmartSuite.

This software will also be needed in the next preparatory step, so we download the application installer from the official website. In the list of models you need to select "Pixi 3 (4.5)".


If any errors occur during the driver installation process or the smartphone is not detected properly, you should use the instructions from the article at the link below.

Data backup

Definitely a complete reinstallation operating system Using any Android device comes with certain risks. In particular, with almost 100% probability, all contained user data will be deleted from the device. In this regard, before installing system software in Alcatel Pixi 3, you should take care to create backup copy information that is valuable to the owner. The Smart Suite described above makes it very easy to save information from your phone.


If you plan to install modified versions of Android, it is recommended that in addition to saving user data, you create a complete dump of the installed software. The process of creating such a backup is described in the article at the link below.

Launching recovery

When flashing Alcatel 4027D firmware, there is often a need to boot the smartphone into recovery. Both the factory and modified recovery environments start the same way. To reboot into the appropriate mode, turn off the device completely, press the "Volume Up" and, while holding it, the button "Inclusion".

Keep the keys pressed until the recovery environment menu items appear.

Firmware

Depending on the state of the phone and the goals set, that is, the version of the system that should be installed as a result of the operation, a tool and method for carrying out the firmware process are selected. Below are described ways to install different versions of Android in Alcatel Pixi 3 (4.5), arranged in order from simple to complex.

Method 1: Mobile Upgrade S

To install and update the official version of the Alcatel system into the model in question, the manufacturer has created a special flashing utility. You can download the solution from the link below by selecting “Pixi 3(4.5)” from the drop-down list of models.

  1. Open the resulting file and install Mobile Upgrade S, following the installer’s instructions.
  2. Let's launch the flasher. After selecting the language, a Wizard will launch, allowing you to carry out the procedure step by step.
  3. At the first step of the wizard’s work, we select "4027" in the drop-down list "Select your device model" and press the button "Start".
  4. We fully charge the Alcatel Pixi 3, disconnect the smartphone from the USB port, if this has not been done previously, and then completely turn off the device. Click "Further" in the Mobile Upgrade S window.
  5. Confirm your readiness for the memory overwriting procedure in the request window that appears.
  6. We connect the device to the USB port of the PC and wait for the utility to detect the phone.

    The following message will indicate that the model has been identified correctly: “Search for the latest software updates on the server. Wait…".

  7. The next step is to download the package containing the system software from Alcatel servers. We are waiting for the progress bar in the flasher window to fill.
  8. Once the download is complete, follow the instructions of the utility - disconnect the USB cable from the Pixi 3, then press "OK" in the request window.
  9. In the next window, click the button "Update device software",

    and then connect the USB cable to the smartphone.

  10. Once the system detects the phone, recording information to the memory sections will begin automatically. This is indicated by the filling progress bar.

    The process must not be interrupted under any circumstances!

  11. Once the installation of system software is completed via Mobile Upgrade S, you will be notified of the success of the operation and prompted to remove and insert battery device before launch.

    We do this, and then turn on the Pixi 3 by long pressing the key "Inclusion".

  12. After loading into the reinstalled Android, we get the smartphone in “out of the box” condition,

    at least in software terms.

Method 2: SP FlashTool

In the event that the system crashes, that is, the Alcatel 4027D does not boot into Android and/or it is not possible to restore/reinstall the firmware using the official utility, you should use an almost universal solution for working with the memory of MTK devices - the SP FlashTool application.

Among other things, the tool and knowledge of how to work with it will be needed in case of returning to the official version of the system after modified firmware, so familiarize yourself with detailed description methods of using the product will not be superfluous for every owner of the smartphone in question.

In the example below, a “bricked” Pixi 3 is restored and the official version of the system is installed. Download the firmware package from the link below. The archive also contains a version of SP FlashTool suitable for manipulating the device in question.

  1. Unpack the archive obtained from the link above into a separate folder.
  2. Launch the flasher by opening the file flash_tool.exe, located in the directory with the program.
  3. Add a scatter file to the flasher MT6572_Android_scatter_emmc.txt, which is located in the folder with system software images.
  4. Selecting the operating mode "Fortmat All+Download" from the drop-down list,

    then press "Download".

  5. We remove the battery from the smartphone and connect the phone with a USB cable to the PC.
  6. After identifying the device in the system, files will begin to be transferred to its memory and the corresponding progress bar will begin to be filled in the SP FlashTool window.
  7. Once the recovery is complete, a confirmation window appears "Download OK".
  8. Disconnect Alcatel 4027D from the PC, install the battery and start the device by long pressing the key "Inclusion".
  9. After a long, first startup after installing the system, you need to determine the Android parameters,

    and then you can use the restored device with the official firmware version.

Method 3: Modified recovery

The above-described methods for flashing Pixi 3 (4.5) assume the installation of the official version of the system 01001. There are no updates for the OS from the manufacturer, and it is only possible to truly transform the model in question in software terms using custom firmware.

Despite the availability of many different modified Android solutions for the Alcatel 4027D, we cannot recommend using firmware that is based on a system version higher than 5.1. Firstly, the small amount of RAM on the device does not allow you to comfortably use Android 6.0, and secondly, various components often do not work in such solutions, in particular the camera, audio playback, etc.

As an example, we install custom CyanogenMod 12.1 in Alcatel Pixie3. This is firmware based on Android 5.1, practically free of defects and specially prepared to work on the device in question.

  1. An archive containing everything you need to Android installations 5.1 can be downloaded from the link below. Download and unpack the package into a separate directory on the PC disk.
  2. We place the resulting folder on a MicroSD card installed in the smartphone.

Obtaining Superuser rights

The first thing you will need to replace the software of the model in question is obtaining root rights. Superuser rights for Alcatel One Touch Pixi 3 (4.5) 4027D can be obtained using KingROOT. The process is described in detail in the lesson at the link below:

Installing TWRP

Installation of custom firmware into the smartphone in question is carried out using a functional tool - a modified TeamWin Recovery environment (TWRP).

But before this becomes possible, the recovery must appear in the device. To equip the Alcatel 4027D with the required component, we perform the following.


All further manipulations on the smartphone’s firmware will be carried out through TWRP. If you have no experience working in the environment, it is highly recommended that you familiarize yourself with the following material:

Memory re-partitioning

Almost all custom firmware for the model in question is installed on re-allocated memory.

To carry out the operation, follow the steps below, and the result is the following:

  • The section is reduced "CUSTPACK" up to 10MB and a modified image of this memory area is written;
  • The volume of the area increases to 1 GB "SYSTEM", which is possible due to the use of memory that is freed as a result of decreasing "CUSTPACK";
  • Expands to 2.2 GB partition "USERDATA", also due to the volume released after compression "CUSTPACK".

Installing CyanogenMod


Any other custom solution is installed in exactly the same way, only in step 1 of the instructions above you select a different package.

Additionally. Google Services

Installed according to the instructions above, modified Android version contains Google applications and services. But not all of their creators bring these components into their solutions. If the use of these components is necessary, and after reinstalling the system software they are missing, you should install them separately, using the instructions from the lesson:

In this way, an overall successful model from the well-known manufacturer of Android smartphones Alcatel is updated and restored. Do not forget about the importance of accurately following each step of the instructions and a positive result is guaranteed!

Alcatel specializes in the production of trendy mobile phones, smartphones and tablets, accompanied not only by excellent technical characteristics, but also by an attractive external design. This is what explains the extreme popularity of such devices.

Most Alcatel gadgets operate on the basis of such a popular smartphone operating system as Android. Thanks to this, the owner of the gadget has the opportunity to install a variety of applications that were previously available for use only on the computer.

Alcatel gadgets are considered very prestigious and fashionable

If you are the owner of a trendy Alcatel smartphone, which has recently begun to present unpleasant surprises, worry about collecting useful information on how to return it to its excellent performance. It is likely that the operating system has crashed, so the gadget needs new firmware.

A software glitch can happen on any modern device, Alcatel phones are no exception. Due to such a failure, the device simply will not be able to function correctly, and accordingly, this will only annoy the owner.

Experienced users are ready to list several reasons that serve as the basis for flashing or flashing phones and other Alcatel gadgets.

In what cases is the firmware needed?

If you own a brand new smartphone that functions perfectly, there is no need to experiment with installing new firmware.

Without the proper experience, making mistakes due to inexperience, you can provoke an even greater system failure, which only a qualified technician can eliminate.

You can try to flash a “dead” gadget that categorically refuses to turn on, although such actions are not always able to revive your favorite device.

If the reason the smartphone fails is due to its mechanical damage, component failures, then no 5042d firmware can restore the functionality of the gadget.

Some device owners who have sufficient practical experience related to flashing phones update their gadget immediately after a new firmware version appears.

Modern firmware of new, fresh versions is always accompanied by noticeable improvements. Programmers include in it tools that eliminate glitches that accompanied previous versions operating systems.

Inexperienced users who do not yet have practical experience in updating the operating system or firmware of smartphones should calculate the degree of risk, and then make a decision regarding the need to update the phone's firmware, accompanied by correct operation.

How to flash a smartphone

If you have an urgent need to flash a phone whose operation has become accompanied by a system failure, first of all, read the instructions on how to flash Alcatel smartphones.

If you have questions, it is useful to visit thematic forums to receive not only answers, but also useful advice from experienced users and experts.

Only armed with the necessary knowledge can you begin practical activities.

Instructions for flashing Alcatel smartphones

So, having at hand instructions that describe each step on how to flash a smartphone, proceed with this process, taking your time and fulfilling each requirement.

First, find the firmware file itself, aimed at a specific smartphone model, as well as the necessary software with which you can flash the gadget.

All this should be downloaded only from trusted sources in order to prevent infection of the computer and device with malicious software.

After downloading, create a folder on your PC into which unzip all downloaded archives. Among them there must be a firmware file, Firmwares and the SP Flash Tool program.

At this point, the preparatory work is completed and work directly begins with the software that allows you to install new firmware on your smartphone.

In the main menu of the gadget, find the “Settings” option, go to the “For Developer” line. In the list that opens, find the “USB Debugging” option.

After that, connect the USB cable to your smartphone and then to your computer. Launch Firmwares, install it, and when the installation process is complete, disconnect the gadget from the PC, turn it off and remove the battery.

After this, click on the exe file of the SP Flash Tool program, which in this case acts as a successful assistant that allows you to upload the firmware to the gadget.

The SP Flash Tool program is accompanied by a clear design, so there should be no difficulties with it. In its window, find the “Scatter-loading” button, click on it. After this, a window will open asking you to specify the path to the MT6589_Android_scatter_emmc.txt file.

Specify this path, remembering that during the preparatory work you placed all the necessary files for the firmware in one folder you created.

Next, the program itself will write the paths to the remaining files important for the firmware. You need to find the “PRELOADER” item located at the very beginning of the list. There is a check mark next to it, and you need to uncheck it.

If you forget to fulfill this requirement, the smartphone will simply refuse to boot.

To start the main process, you must click the “Download” button. Feel free to agree with all the proposals that arise during the process by clicking the “Ok” button.

Next, connect the gadget to your computer via a USB cable, then new firmware will be automatically downloaded to your smartphone. A green circle will serve as a signal for successful completion of the process. After this, disconnect the device from the computer and enjoy its updated software, correct functioning and performance.

An alternative way to flash Alcatel smartphones

There is another way to flash an Alcatel smartphone using mobile version site.

Initially, download the required firmware in a zip archive and save it on a memory card. There is no need to unzip it; the software works with the archive.

Do not forget to fully charge the battery; it must show 100% charge. After the charging process is complete, remove the battery and then reinsert it into the smartphone.

Press the power button, holding it for 2 seconds, and simultaneously press the volume down button until the manufacturer's logo appears on the device screen.

Next, leave the power button alone and continue to hold the volume button until the Android logo appears. After this message appears, the volume button is released, and the slider must immediately be moved up, as when adding volume.

Now you need to find the “Apply update from external storage” parameter and run it. Options are selected using the volume button and power button.

By running the “Apply update from external storage” option, the smartphone will require you to specify the path to the firmware. Indicate it, remembering that you saved it to the memory card.

The rest of the process is carried out automatically, without requiring additional participation from the gadget owner. Once the process is complete, click on the “Reboot system now” option to force it to reboot.

This completes the firmware, and you receive a smartphone with an updated version of the operating system.

So, the installation process new version firmware for a smartphone or tablet is not overly complicated, so any device owner can do it.

However, it is important to remember that any deviation from the algorithm can provoke a disastrous result when, instead of a trendy device, you get a “dead” device that will be impossible to restore.

Alcatel One Touch S"POP 4030D is a once French smartphone that runs on Android 4.1 and has a rating of 3 out of 5 for power. This smartphone is quite productive. Here you can download firmware: custom or factory. You can also learn how to get root (superuser rights) or reset settings.

Root Alcatel One Touch S"POP 4030D

How to get root for Alcatel One Touch S"POP 4030D see instructions below.

Initially, try universal utilities to get root on MTK for the One Touch S"POP 4030D model

  • (root in one click)
  • (a collection of root utilities in one)

If it doesn’t work and SuperUser doesn’t appear, then ask for help in a special topic

Characteristics

  1. Standard: GSM 900/1800/1900, 3G
  2. Type: smartphone
  3. Operating system: Android 4.1
  4. Case type: classic
  5. Case material: plastic
  6. Number of SIM cards: 2
  7. Weight: 122 g
  8. Dimensions (WxHxD): 61.2x115x12.2 mm
  9. Screen type: color TFT, 262.14 thousand colors, touch
  10. Touch screen type: multi-touch, capacitive
  11. Diagonal: 3.5 inches.
  12. Image size: 320x480
  13. Pixels per inch (PPI): 165
  14. Automatic screen rotation: yes
  15. Type of ringtones: polyphonic, MP3 ringtones
  16. Vibration alert: yes
  17. Camera: 3.20 million pixels, 2048x1536
  18. Video recording: yes
  19. Max. video resolution: 640x480
  20. Max. Video frame rate: 30fps
  21. Geo Tagging: yes
  22. Front camera: yes, 0.3 million pixels.
  23. Video playback: H.263 MPEG4, H.264
  24. Audio: MP3, AAC, WAV, FM radio
  25. Voice recorder: yes
  26. Headphone Jack: 3.5mm
  27. Interfaces: USB, Wi-Fi, Bluetooth 4.0
  28. Satellite navigation: GPS
  29. A-GPS system: yes
  30. Internet access: WAP, GPRS, EDGE, HSDPA, HSUPA, email POP/SMTP, email IMAP4, HTML
  31. Processor: MediaTek MT6575, 1000 MHz
  32. Number of processor cores: 1
  33. Video processor: PowerVR SGX531
  34. Built-in memory: 4 GB
  35. Amount of memory available to the user: 2 GB
  36. Volume random access memory: 512 MB
  37. Memory card support: microSD (TransFlash), up to 32 GB
  38. Additional SMS features: text entry with dictionary
  39. MMS: yes
  40. Battery type: Li-Ion
  41. Battery capacity: 1400 mAh
  42. Talk time: 5:00 h:min
  43. Waiting time: 254 h
  44. Operating time while listening to music: 35 hours
  45. Speakerphone (built-in speaker): yes
  46. A2DP profile: yes
  47. Sensors: light, proximity
  48. Search by book: yes
  49. Exchange between SIM card and internal memory: There is
  50. Organizer: alarm clock, calculator, task planner
  51. Equipment: phone, battery, Charger Micro-USB, Micro-USB data cable, stereo headset, quick start guide

Review of Alcatel One Touch S"POP 4030D

I've had my smartphone in my hands for 10 months now. Cool device, the modem is excellent, the camera is enough, speakers from the computer, radio music, from morning to night in the garage, the charge is minimal, the Internet does not slow down, I am happy with two SIM cards... If you also take into account that the price is 1990 rubles... +200 film.
A very convenient phone, there were no problems until the system broke.

»

Firmware for Alcatel One Touch S"POP 4030D

Official firmware with the most latest update SVN: 01003 -
Custom firmware AOSP 4.1.1 -
Emotion L V1 (for flashing via stock recovery) -

Firmware for Alcatel One Touch S"POP 4030D can be found in the thread. In addition, first download the necessary software for flashing

What information do you need to know for flashing?
  1. Brand/model [desirable] - Alcatel/One Touch S"POP 4030D
  2. Processor - MediaTek MT6575, 1000 MHz
  3. LCD Driver (version)
  4. Kernel (version) [desirable]

Before flashing and during the firmware selection process, check the basic TX ( specifications) through the program

What custom firmware are there?

  1. CM - CyanogenMod
  2. LineageOS
  3. Paranoid Android
  4. OmniROM
  5. Temasek's
  1. AICP (Android Ice Cold Project)
  2. RR (Resurrection Remix)
  3. MK(MoKee)
  4. FlymeOS
  5. Bliss
  6. crDroid
  7. Illusion ROMS
  8. Pacman ROM

Problems and shortcomings of an Alcatel smartphone and how to fix them?

  • If the One Touch S"POP 4030D does not turn on, for example, you see a white screen, hangs on the splash screen, or the notification indicator only blinks (possibly after charging).
  • If stuck during update / stuck when turned on (needs flashing, 100%)
  • Doesn't charge (usually hardware problems)
  • Does not see the SIM card (SIM card)
  • The camera does not work (mostly hardware problems)
  • The sensor does not work (depends on the situation)
For all these problems, contact (you just need to create a topic), specialists will help for free.

Hard Reset for Alcatel One Touch S"POP 4030D

You can do it in a very simple way:

  1. Settings->Backup and reset
  2. Reset settings (at the very bottom)

How to reset a pattern key

How to reset graphic key, if you forgot it and now cannot unlock your Alcatel smartphone. On the One Touch S"POP 4030D model, the key or PIN code can be removed in several ways. You can also remove the lock by resetting the settings; the lock code will be deleted and disabled.

  1. Reset graph. blocking -
  2. Password reset -

Instructions for flashing the Alcatel One Touch POP 3 smartphone to the new official or custom firmware, getting Root superuser rights.

If your smartphone received an error when updating the FOTA software. What to do? how to update?

If your Alcatel One Touch POP 3 phone has official firmware in which no changes were made and Root did not work, but an update error occurred via FOTA, then you need to do the following:

First of all, charge your smartphone to at least 70%, and the firmware should already be downloaded in the smartphone’s memory. Then turn it off and remove the battery from it, wait 2 - 3 minutes and insert it back.
While holding the Volume Up (+) key, hold down the Power key, when the screen turns on, release the Power key, and continue to hold the Volume Up key until recovery menu.
In the recovery menu, select a language that you understand (for example, Russian or english)
Next, we Wipe the system, select the ‘Delete cache’ option
Next is the item ‘Reboot’
The phone will reboot again with the current software version (previous)
With your Alcatel One Touch POP 3 phone turned on, go to Settings > About phone > Software update (FOTA)
Remove downloaded update
Make sure that the Internet connection is stable while downloading the update package
Download the update again and install it, this time everything should be successful.

Full firmware for Android smartphone Alcatel One Touch POP 3

Before any actions with your smartphone, it is advisable to make a full backup; I personally don’t do it (all my important files are stored in the cloud). And you decide for yourself.

How to Backup Alcatel One Touch POP 3

If you have a smart phone with custom recovery ( TWRP recovery or CWM)

Insert an SD memory card into your phone, at least 4 GB
Boot into TWRP recovery mode.
Connect your phone to your PC and run CMD on your PC ( command line) enter the command in it:

If CWM is installed, then you need to mount the SD-Card, to do this, enter the command:

mount -t vfat /dev/block/mmcblk1p1 /storage/sdcard1/

To create a “Full device backup” enter the command:
For CWM

dd if=/dev/block/mmcblk0 | gzip -c > /storage/sdcard1/full.gz

dd if=/dev/block/mmcblk0 | gzip -c > /external_sd/full.gz

When a device backup is created, you will not see progress in cmd! At the very beginning of the line, the cursor will blink (as it should). Wait until the command appears. The process is long and takes 15-30 minutes.

Firmware for custom recovery on Alcatel One Touch POP

Installing custom TWRP recovery makes it possible to install custom firmware on your smartphone.
– First you have to find out what CUSTPACK is
CUSTPACK is a section in memory on which some of the system resources are located on our device, which differs from the generally accepted ones. In general, there is no CUSTPACK section, and all information is stored in SYSTEM.
– If you plan to stay on the stock firmware and you only need recovery for a convenient backup, then your choice should fall towards RECOVERY with CUSTPACK.
– If you plan to install custom firmware, then your choice should fall on RECOVERY WITHOUT CASTPACK. They require installing custpack2system.zip to revert to the common, single SYSTEM partition WITHOUT CUSTPACK. Installation is done with recovery.

Download the program SP Flash Tool and drivers, as well as the scatter file Attached file MT6580_Android_scatter.zip
as well as the TWRP 3.0 recovery itself (unzip after downloading)
Create a folder on your desktop and copy scatter.txt and recovery.img there. Move the folder with the SP Flash Tool to the root of drive C, go to the folder and run the flash_tool.exe file, open the Download tab, click Scatter-loading and select our scatter.txt (a table will appear in which there will be one checkmark next to recovery).


WITHOUT CONNECTING the smart, click on Download, and only then connect the USB cable with the TURNED OFF smart (the cable must be good). If everything is correct, then first the red scale will appear, then the yellow one and OK!!! (perhaps the drivers will be installed first). Turn off the smart phone and hold down the power key and volume + at the same time, wait for the screen to react and release, TWRP recovery

Flashing custom firmware via TWRP recovery

Download the required (liked) firmware on your PC and then copy it to your smartphone’s memory or memory card:

Download firmware for Alcatel One Touch POP 3 – FlymeOS 4.5, Cyanogenmod 12.1, Asus-POP3_5025

Then reboot your smartphone in TWRP recovery Mode, go to the mounting section (check the boxes for all partitions). Go to Cleaning / Cleaning Expert (check the boxes for Dalvik/ART Cache, Sustem, Cache, Data, Swipe to the right). Go to Installation / find *******.zip (here is the name of the firmware you downloaded for Alcatel phone One Touch POP 3), swipe to the right.

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