MTS corporate service offices. MTS customer support phone numbers

To provide effective and high-quality service to its customers, the MTS operator offers 24-hour assistance to subscribers. Now every service user mobile communications will be able to contact the support center at any time to resolve individual issues. Customer service can be carried out through the user’s personal account, email, by toll-free telephone numbers and in the operator’s consulting services offices.

Contact MTS support

Easily!Very difficult!

After the subscriber calls the toll-free support number, the user is faced with a standard voice answering machine, which is designed to help with standard questions. Often, an experienced customer can find the answer to their question by following automated recommendations. However, some situations do not fit the voice support templates, and then the subscriber should contact the MTS operator number.

Video about the work of the MTS support service and the operator’s attitude towards its customers

Free MTS phone number for network subscribers

With a “live” MTS technical support employee at 0890 Can only be contacted from 8am to 10pm. There is no this information on the MTS website, be careful (details in the video on the page just above. Take a look, I think it will be interesting to learn about MTS’s attitude towards its clients). At night call the number 8-800-250-08-90 .

This number serves not only clients in Moscow and other regions of Russia, but also in Belarus, Ukraine and Uzbekistan on a single basis;
To quickly connect with a contact service consultant, the client must wait until the system’s voice answering machine starts working, and then press the numbers “2” and then “0” or “5” and then “0” from the keyboard of his mobile phone;
If all consultants are busy, the subscriber will have to wait on the line for a free employee.

Free MTS phone number for clients of other networks and landline numbers

Dedicated toll-free helpline 8-800-250-08-90 for calls from Moscow, Yekaterinburg, Novosibirsk and other regions of Russia.

When connecting to the support line, the user will hear standard greeting phrases from an automatic voice menu;
To quickly call a consultant, the client is recommended to dial the numbers “2” and then “0”;
Next, the user is asked to evaluate the quality of service of the support worker after completing the dialogue;
To evaluate an employee’s work, the client can press the “1” or “0” key to refuse the evaluation procedure;
If all employees are fully employed, the communications user will need to wait for a free specialist on the line.

MTS phone number for corporate clients

Free MTS phone number for corporate clients: 8-800-250-0990 ;

All legal entities and companies using the MTS mobile network in Moscow and other regions of Russia can use a special support line. The call can be made either from one of the corporate numbers or from any other mobile or landline number of the company. Calls for consultations in your home region are available absolutely free.

Free MTS phone in roaming

The international toll-free support line for MTS operator subscribers is available at +7-495-766-01-66 ;

The contact service number must be dialed only in the international roaming format.
Calling this number is only relevant for providing advice to users located outside their home region.
The call is available from any mobile or landline phone in roaming.

Paid phone number of MTS operator

An individual approach to assistance and servicing of all issues of private mobile communication clients is provided via a short number 09-90 ;

This support line is staffed by the most highly qualified and experienced specialists in the operator’s network.
Any issues are resolved around the clock, every day.
The wait time for a consultant on the line does not exceed 30 seconds after the call is made.
Calls to the privileged customer service line are charged according to the tariffs of the mobile communications company.

Choosing a suitable tariff plan is an important point for every person. But it is even more important to choose the right tariff for a legal entity. Any company has a large number of employees, and the volume of calls they make can tend to infinity. Saving on mobile communication services is the main requirement for corporate tariffs. Such tariffs are popular in large companies because the amount that will be spent on mobile communications is always known, and the organization’s budget does not suffer.

Note! Most tariffs provided for companies and organizations, in addition to the options and services included in them, may have additional discounts and privileges, which will depend on the specific needs of the organization. A properly selected package of services will reduce a significant part of the budget.

Operator cellular communication MTS can also offer corporate tariffs. An important point may be the ability within one working group to carry out unlimited calls. But besides calls, employees of any company may need other options and services, for example, they may require mobile Internet. The “Mobile employees” option will help you find out the location of an employee who is away from the office. And in order to stand out from the crowd of a large number of companies, MTS gives you the opportunity to choose a “beautiful number” that can become the face of the organization. Offers for legal entities MTS has several, let’s get acquainted with each of them.

Tariffs with mandatory monthly payment

For organizations where the main activity is carried out through telephone calls and negotiations, it is best to choose tariffs that set monthly payments. The options and services offered in such corporate tariffs exceed the established payment amount. One of these tariffs " Smart business", in which the client receives unlimited minutes for calls, including to subscribers located in another region and to subscribers using the services of another cellular operator. MTS offers a choice of 3 options. Let's get to know them better.

Smart business M

This offer gives you unlimited minutes to talk to your contracted colleagues. Plus, 700 minutes are available for calls to MTS subscribers, outside the contract and from other regions, as well as to subscribers using other operators or landline phones for communication. If the minutes included in the package run out, charging will begin at a cost of 2 rubles per minute for numbers in the Moscow region, and for MTS numbers in other regions - free of charge.

This package includes SMS in the amount of 1000 pieces, when you are in your home region, after using which each SMS will be paid separately, and its cost can range from 2.05 to 5.25 rubles, depending on the destination region. This corporate tariff provides 4 GB of internet. MMS will cost 6.5 rubles. The price for calls to other cities and countries will vary from 10 to 63 rubles per minute, depending on the selected city and country. To use this tariff you need to pay 500 rubles for a federal number and 1000 for a city number.

Smart business L

Compared to its younger brother, this offer has more minutes available for talking with subscribers not included in the contract, and the number of SMS has been increased to 2000. For using communication services beyond this package, you will have to pay 2 rubles for each minute of conversation. The Internet package also increased to 10 GB. As for calls to other countries and regions, their cost is the same as in the Smart Business M tariff. To use a federal number, you need to pay 1000 rubles, for a city number – 1500 rubles. Funds are written off monthly.

Smart Business XL

The “biggest brother” of the three tariffs in this series. In addition to the unlimited minutes provided under the contract, 5,000 minutes are available for calls to MTS subscribers in Moscow and Moscow Region. All other calls are charged the same as in the above corporate tariffs. The number of available SMS will be 3000, and the Internet in the amount of 15 GB will provide more opportunities. To use this tariff, having a federal number, you must pay a subscription fee of 1,500 rubles.

Full unlimited

Tariff for the most business people. Unlimited minutes are provided for calls to numbers of any cellular operators in Russia. This tariff also applies throughout our country. And for businessmen who often visit other countries, incoming calls from 1-10 minutes will not be charged. The cost of this package is the highest in the line. Depending on the category of the number used, it will be 3500 or 4000 rubles.

Tariffs without monthly fee

Also, the line of corporate tariffs “Smart Business” has a tariff “Smart Business Start”. It can be provided either without a subscription fee or with it. By using the package without a monthly fee, you will receive the same options as in other tariffs in the Smart Business line, without free minutes, SMS and Internet. But within the contact, unlimited minutes will be available. If you choose a package with a mandatory monthly payment, in addition to the minutes available under the contract, you can use 200 minutes for calls to MTS subscribers in any region of Russia, 100 SMS in your home region and a small amount of Internet - 0.5 MB. This tariff also provides for the availability of a federal or city number, the payment for which will be 300 and 800 rubles. respectively.

Internet from MTS for corporate clients

In the modern world, it is difficult to imagine a business person running a business without the Internet at hand. The MTS operator has several offers for legal entities aimed specifically at providing the Internet. In the “Business Connect” tariff, each megabyte of traffic is paid for, its cost is 0.99 rubles, when traveling around Russia – 1.5 rubles. There are also available offers for Internet access for owners of tablets and other devices.

Attention! The above offer is available to MTS subscribers in the Moscow region.

Along with the usual set of options included in each service package, MTS also offers additional options to owners of corporate tariffs. For example, "Virtual Manager" will allow you to manage company numbers throughout Russia. This could be a change in tariff plan, number change, blocking. This service will be completely free.

But there are situations when particularly careful control of the budget spent on communication services is necessary. The "Corporate Budget" will help here. With its help, you can set types of priority services, individual limits for each employee, it is also possible to determine the days of the week when payment for communications will be made by the company, and when by the employee himself.

Note! In cases where the organization’s budget is not able to provide all employees with communication services, MTS can offer employees and their relatives a connection to the most popular tariffs with a 20% discount. In this case, communication services are paid for by the user himself, and an MTS employee will help select a tariff and connect it.

In order for a corporate offer of communication services to help entrepreneurs save money, it is necessary to choose the right options. Then work conversations will not only be beneficial, but will also save the budget.

The mobile operator MTS takes care of its customers, therefore, if the subscriber has the slightest difficulties or questions, qualified operators of the MTS Contact Center will come to his aid. Comprehensive customer support is provided around the clock, and calls are absolutely free.

The MTS Help Center was created to advise clients on such issues as: choosing the optimal tariff and additional services, mobile Internet settings, control of spent funds and remaining minutes, management of certain services, as well as many others. Also, in the event of a force majeure situation, for example, loss of a SIM card, the client requires operator support. In this regard, we recommend that you remember the Call Center number, or better yet, write it down in your phone.

However, operator support may be needed in different situations. IN this review tells you which MTS technical assistance number you need to know depending on your case. So:

support service from MTS mobile phone
Desktop support service
support service from a mobile phone of someone else's telecom operator
support service if you are calling from roaming.

How to call the Help Center from an MTS mobile phone?

The quick reference phone number for MTS is indicated directly on the starting envelope with the SIM card. The subscriber's directory also contains full list all necessary numbers. But documents can easily be lost, so it’s worth storing in your phone’s memory the short number that provides customer support – 0890. This is the main number, it is more convenient to call directly from your mobile phone.

Attention! This number is available in any region of Russia. Including when roaming within the network. Remember that the number is 0890, free of charge, and if any emergency situations arise during your trip, the MTS customer support service will provide assistance.

Before you are connected to a help desk operator, you will have to go through the voice menu. However, answers to most questions appear already at this stage. The MTS answering machine contains a lot of useful information and will also tell you about the new products offered by the company. If none of this is useful to you, then using one key “0” you will be switched to the operator. It happens that all specialists are busy, then the answering machine will inform you about the waiting time for a personal conversation.

How to call the MTS Call Center from a landline phone or someone else's phone mobile operator?

If you cannot call directly from your cell phone, there is an analogue of the fast number - 0890, this is a long number - 8-800-250-08-90. You can call it either from a landline device or from a cell phone of someone else’s operator. This number is also free when calling within Russia. The further menu completely corresponds to the number - 0890, so the button for quick connection with the operator is the same - “0”.

Note! For MTS corporate clients there is a special subscriber service number - 8-800-250-08-90 from a landline phone. Or 0990 from a mobile phone. The same rules apply to it; it is free in Russia.

How to call the MTS Help Center while roaming?

On trips, especially long ones, operator support is often simply necessary. Therefore, the MTS customer assistance service should be easily accessible. As we already wrote above, while roaming in any region of Russia, you can call the customer service using a short number - 0890, or a long number - 8-800-250-08-90. It is absolutely free for clients.

Keep in mind if you are traveling in Ukraine, Uzbekistan or Belarus, and the SIM card is registered with the local MTS. In this case, the number - 0890, will also be available and as free as on the “native” network.

It is important to know the number that provides support if you need it abroad, in roaming, national or international. This number is +7-495-766-01-66. When making an international call, do not forget to dial the correct number by first dialing +7 instead of eight.

Keep in mind that this number is paid for roaming, its price corresponds to the cost of a minute of call to a landline phone number. But still, sometimes a call to support will save you from much more significant expenses.

There is also a voice alternative. You can also ask the operator a question through the MTS website by filling out a special feedback form. But, unfortunately, this method is not very fast. It is also possible to send an email to [email protected] . In any case, know that the MTS help service is not indifferent to the problems of its subscribers.

Corporate clients are a special segment in the activities of cellular operators. To retain regular customers and attract new ones, MTS develops the best tariffs that are profitable and convenient for subscribers. We will tell you in detail what MTS offers to corporate clients and look at each tariff plan.

The main advantages of the services that MTS provides to corporate clients are:

saving;
high-quality mobile communications at any time;
fixed subscription fee;
many opportunities for doing business and working with clients.

MTS corporate SIM cards are designed specifically for business communication. Moreover, it does not matter whether subscribers are in the same office or in different parts of the country. A single tariff applies to all incoming and outgoing messages on the corporate network. Subscribers are assigned corporate MTS numbers, which they communicate to the company’s management, as well as to all work colleagues and business partners.

Nowadays, in modern society, it is simply necessary to promptly resolve work issues using outgoing calls. People talk a lot mobile phone, so many. To be always in touch and communicate confidently, without counting minutes and rubles in your head, choose MTS service for corporate clients. The “corporate” tariff allows the subscriber to make calls, send SMS and use mobile internet(if absent from the office). The latter function is very convenient for employees who, due to their duties, often travel on business trips.

Advantages of MTS corporate tariff plans

By choosing MTS as a mobile operator for corporate clients, enterprise management solves several problems at once:

Provides employees with uninterrupted, high-quality mobile communications and free access to the Internet;
Controls communication costs when paying for phone calls;
Plans the company's budget for paying for mobile communication services;
Opens up new business opportunities (calling clients and partners);
MTS is an operator that cares about the comfort of its subscribers and constantly improves service, offers new methods of service, simplifies budget control and makes mobile communications accessible.

Call as often as necessary and talk with pleasure. And for those who like online communication using modern smartphones, high-speed Internet is a nice bonus. Contact our operators and they will select suitable rates for you, beautiful rooms and arrange free delivery throughout Moscow.

The MTS company offers public and private enterprises a unique offer - MTS corporate tariffs. The advantages of such tariff plans there are no doubts: non-tariffed calls between package holders, profitable long-distance calls, similar numbers and a number of profitable services. You can activate the selected package only in the MTS salon with the obligatory provision of the requested documents. All you have to do is choose what suits you: a tariff with subscription fee or without it.

Method of connecting to a tariff plan with a subscription payment

Provided for legal entities corporate rate“Smart business” in various variations: Start, M, L, XL. More details about each tariff plan are described below.

Organizations with a small number of employees immediately paid attention to the “Smart Business Start” tariff, which is no coincidence, since its main advantage is free communication between employees within their region. In addition to unlimited calls corporate communications MTS gives:

If you connect to the Smart Business L tariff, you can use:

When attracting new clients, “nice” phone numbers are offered as a thank you.

If you choose an XL-size tariff, new opportunities open up for subscribers:

Payment – 1,500 rubles monthly. Detailed information on the service - http://www.corp.mts.ru.

A special offer from the mobile operator MTS is the “Smart Business Unlimited” savings tariff. With him you can feel like a truly free person, because great privileges are provided:

Payment – 3,500 rubles monthly. The website http://www.corp.mts.ru will tell you about the details.

How to activate an MTS tariff from the “Smart Business” series?

Register in your personal MTS client account (http://login.mts.ru). Or call the customer support information center - 8 800 250 2000.

In addition to the popular line of tariff plans, the mobile operator MTS has released individual tariffs for corporate clients: “Business Connect”, “Corporate Individual”, etc. A description of each is presented below.

"Business Connect"

Companies whose activities involve constant access to the global network through television systems will definitely be interested in the Business Connect tariff without a subscription fee. When connected you can use:

various network options;
economical traffic service packages when working with 3G and 4G.

If you purchase a SIM card together with a modem/router, the company gives 100 additional GB for daily use and 2 weeks of access to the global network throughout the country.

When making calls, the per minute charge will be:

3.2 rub. - within the region for MTS clients;
3.6 rub. - within the region to clients of other operators;
3.6 rub. - to a landline phone;
4 rub. – outside the region for MTS users;
12.9 rub. – outside the region for users of other operators;
35 rub. – to the CIS countries;
42 rub. – to European countries;
63 rub. - to other countries.

Sending an SMS will cost:

2.05 rub. – within the region for MTS subscribers;
3.8 rub. – within the region to clients of other operators;
5.25 rub. - outside the country.

Sending one MMS – 9.9 rubles.

Payments for using the global network will be:

1.5 rub. – 1 MB of traffic throughout Russia.

At the moment there is a promotion - when purchasing the “Business Connect” kit and connecting the option to “Internet for future use”, corporations are given the right to use additional options free of charge for 3 months, six months or even a year! In addition, the company gives all corporate clients cloud storage “Second Memory” and Kaspersky or “D. Web".

The “Internet for future use” option has different options:

Mini for 500 rub. – 7 GB;
Maxi for 800 rub. – 15 GB for daytime and free use at night;
VIP for 1,200 rub. – 30 GB for daytime and free use at night;
Top for 1,600 rub. – 50 GB;
Premium for 2,400 rub. – 100 GB.

To connect the additional option “Internet for future use”, just type the following queries:

* 111 * 160 # – Mini option;
* 111 * 161 # – Maxi option;
* 111 * 166 # – Vip option;
* 111 * 387 # – Top option;
* 111 * 372 # – Premium option.

The “Corporate Optimal” tariff does not include a monthly fee. One service package of the company will cost 800 rubles. The favorable conditions are obvious:

0.07 rub. – between package owners;
1.2 rub. – within the region for MTS subscribers;
1.5 rub. – within the region to another mobile connection;
2.25 rub. – outside the region for MTS subscribers.

"Corporate individual"

The “Individual” tariff is the most economical tariff without a subscription fee, since calls within the corporate network cost 0 rubles! Other expenses:

0.4 rub. - on mobile numbers MTS in your region;
RUB 1.19 – to mobile numbers of other operators.

"Corporate National"

The cost of one “Corporate National” service package is 900 rubles. For this amount you will receive:

0.27 rub. – between package owners;
RUB 1.84 – to MTS numbers within the region;
2.3 rub. – to numbers of another cellular network.

The MTS “Strategic” tariff establishes free universal communication between package owners; calls to non-corporate MTS numbers cost 30 kopecks, and calls to mobile numbers of other operators cost 60 kopecks. When traveling outside the region, communication with an MTS subscriber will cost 1 rub., with another subscriber - 1.5 rub.

So, the ultimate goal of any organization is large income from the activities of its enterprise. MTS will help you increase your income by cutting costs by offering a corporate line of “Smart Business” tariff plans with a subscription fee that is extremely profitable both when making calls and when using the Internet, an SMS package and minutes. Without a monthly fee, the cellular operator released tariffs “Business Connect”, “Corporate Individual”, etc.