HTC one m8 personalization update. Sense home application error on HTC - how to fix it

HTC mobile phones are known for their quality and long service life. But they are not immune from breakdowns. Owners of the HTC One X smartphone sometimes experience a situation where the device freezes, reboots and slows down for no apparent reason. IN service center LP Pro professional technicians will quickly and efficiently fix the problem and return the phone to its previous condition.

Why does HTC One X freeze?

Reasons why HTC One X freezes and restarts:

• Obsolete software. New applications are not always designed for the old version operating system;
• Liquid entering the smartphone body, which leads to oxidation of the microcircuit;
• A fall or impact that may damage the internal components of the device;
• The software crashed. In this case, flashing with a licensed version of the software is required;
• Mechanical impact on the phone;
• A large number of applications in the background or on removable media.

HTC One X freezes - troubleshooting

If your phone freezes, don’t get upset prematurely. Freezing may be caused by heavy workload random access memory. You just need to clear it of unnecessary information. If the problem is not resolved, you should use the services of the LP Pro service. Our qualified specialists will update your smartphone software. We use exclusively imported equipment and components, as well as licensed software.

LP Pro company is:

• Professional service;
• Prompt execution of work;
• Quality assurance.

The HTC One M8 is a nice-looking smartphone with unique specifications and features that help it stand out from the crowd. But as we know, there are no ideal devices: like all smartphones, they have their own problems and malfunctions.

In this article, we will list the most common problems with the HTC One M8 smartphone and options for solving them.

Problem: Notification light doesn't work

Some HTC users One M8 notice that the indicator light on their new smartphone is not working: ideally it should blink when there are new notifications, for example when receiving new text messages or Email. For most users, it works when the battery level is low and while charging, lighting up in orange or green (albeit dim), but when new notifications appear, it refuses to work.

Possible solutions:

• First of all, go to the menu [Settings > Display and gestures > Notification light] and make sure the indicator is turned on for the notifications you want.
• There is a possibility that the indicator problem is related to some application. You can check this by rebooting your phone into .
• If the problem is related to the application, then you will need to determine which one: go to the menu [Settings > Applications], to the tab with all applications. The culprit could be any application related to sending/receiving messages. You can try disabling your applications one by one or do a factory reset and then selectively reinstall the applications you need. After disabling/reinstalling, do not forget to check whether the notification indicator is working.
• If all else fails, then you can try to exchange the device from the seller.

Problem: Low volume during a call

Several One M8 owners have encountered problems with low volume levels during phone calls. It may seem to you that the other party is speaking very quietly or has completely hung up. This problem occurs even if you increase the volume to maximum.

Crutches:

• Try changing the position of the speaker: HTC has directional speakers and the sound comes only from the left side. Try holding the phone slightly away from your ear and moving it around until you get a loud enough, clear sound.
• You can also go to the [Settings > Calls] menu and turn on the Hearing Aids mode.
• You can try using a Bluetooth headset.

Possible solutions:

• Make sure nothing is blocking the speaker grille. Try blowing compressed air into it.
• If all else fails, try returning the phone to the seller.

Problem: Booting in Safe Mode

Some HTC One M8 owners have noticed that the phone boots itself into (you will see a message about this in the lower left corner of the screen).

Possible solutions:

• Most likely, a simple reboot will be enough to exit Safe Mode. Press and hold the Power key, and then select Restart. After this, the phone should boot into normal mode.
• If the phone boots back into safe mode, try resetting to factory settings. First, save all the necessary data from your phone (music, photos, videos, etc.), then go to the [Settings > Backup and reset > Reset phone] and select "Erase all data", then click "OK".

WiFi problem: Phone won't connect to network/keeps disconnecting/very low data speed

While using the HTC One M8, some people encountered problems with the Wi-Fi network: the smartphone either refused to connect to the network, or the connection was interrupted and was not automatically restored, or the data transfer speed was very low.

Crutches:

• Try turning on and then off Offline mode on your phone, then restart your phone.
• Restart HTC One M8 and router. The connection may be restored for a while, but the problem may occur again.

Possible solutions:

• Remove the existing connection and reconfigure it.
• Install the Wi-Fi Analyzer app and check if the channel you are on is congested. If there are more free channels, you can switch them on the router (see the instructions for the router).
• Make sure your router has updated firmware.
• Check your router settings, and in particular the Mac address. Change the settings if necessary.

Problem: “Ultimate Power Saving Mode” is missing

One of the main features of the new smartphone that HTC announced was the Ultimate Power Saving Mode. The mode puts the phone almost into sleep mode, allowing you to perform only the most energy-intensive tasks and extending the life of the phone with only 5% battery charge to 15 hours. Some HTC One M8 do not have this mode (mostly for US residents), and the reason for this is earlier versions of the software, which do not yet have an extreme power saving mode.

Solution: Users left without the extreme power saving mode must wait for a software update. You can check available updates in the [Settings > Software updates > Check now] menu. 1.54.401.5 is the first version to support this energy saving mode.

Problem: “SIM card missing”

A significant number of HTC One M8 owners report that a message periodically appears on the screen of their smartphone stating that the SIM card is not detected. Usually this error appears randomly and has nothing to do with user actions.

Possible solutions:

• Find the SIM card slot, open it with a paperclip or pin and remove the SIM card from there. Reinsert the SIM card into the slot and see if that solves the problem.
• Try cleaning the SIM card and its contacts with rubbing alcohol applied to a microfiber cloth. Clean the SIM card carefully to avoid damage; Before reinserting the card into the slot, be sure to dry it out.
• If you suspect that the card is not fitting tightly into the slot, you can slightly increase the thickness of the card using electrical tape, leaving only the contacts exposed. This may slightly increase the thickness of the SIM card to prevent movement inside the slot.
• If this happens with different SIM cards, then you should contact the seller for a replacement device.

Problem: Keyboard language keeps switching

Some people have problems with the HTC keyboard, in particular, when typing messages, some users notice that they are typing in completely different languages, and the problem here is not in the software, but in awkward movements and inconvenient placement of the keyboard itself. But in any case, it is annoying and inconvenient for users.

Crutch:

Try changing the keyboard: you can install SwiftKey or the free version from Google.

Solution:

If you don't want to give up the default keyboard and just want to fix the problem with extra languages, then open the messaging application, display the keyboard and click on the gear button to open the keyboard settings menu. Click "Select Keyboard" and uncheck the boxes next to the languages ​​you do not use.

Problem: Phone suddenly turns off

In some cases, the HTC One M8 crashes and turns off: this problem also occurs randomly, and users do not notice any patterns in its occurrence - the phone simply reboots suddenly.

Possible solutions:

• The first solution that comes to mind is a factory reset. Go to [Settings > Backup & reset > Reset phone > Erase all data > OK]. Don't forget to save all the necessary data from your phone in advance!
• If you think the problem is caused by an app or program, go to [Settings > Power > Usage]. This menu will show you which program is consuming a lot of resources and causing your phone to shut down.

Problem: Camera app crashes in portrait mode

Not taking into account the complaints about the quality of the HTC One M8's photos - unfortunately, there is nothing we can do about this - some users mentioned a glitch in the camera's performance when shooting in portrait orientation. At the same time, most of them had no problems with landscape orientation, but changing it caused the camera application to crash.

Solution:

As it turned out, this problem is directly related to the LastPass application - a popular password manager - and its latest update. The good news is that you don't have to delete the app or use a different photo app—LastPass and your smartphone camera can live in harmony if you just take a few simple steps:

• Login to the LastPass app
• Go to Settings > App Associations
• Select the camera and check the box “Do not show fill window”

In all cases, this solved the camera problem.

Problem: Bluetooth won't connect

Bluetooth is one of those problems that appears on almost all phones, especially when it comes to trying to connect the phone to the car. As we understand, the HTC One M8 is no exception to the rule - it also has a number of problems with connecting Bluetooth devices. There are different solutions to the problems that arise, and below we will list the most effective ones.

Possible solutions:

• Make sure all devices have the latest firmware.
• Go to [Settings > Bluetooth] and delete your HTC One M8's previous connections with other devices. After that, try connecting again.
• Avoid special characters in device names. Make sure you don't give your device some crazy name by going to [Settings > Bluetooth] and checking "Device Name".

Problem: the phone always shows that it is roaming

Many users have noticed that their HTC One M8 always shows that it is roaming. This can be a serious problem for those who do not want to receive a bill for a tidy sum, despite the fact that they always called from their home region. But don't worry, the company is already aware of this problem and HTC promises that users will not be charged for roaming services.

Solution:

The problem should be resolved soon with the release of updated software. To check Latest updates HTC firmware One M8, go to [Settings > Software Update > Check Now].

Problem: Dead or stuck pixels

Despite the HTC One M8's fairly high-quality screen, some users have complained about dead pixels (pixels that don't light up) and stuck pixels (those that constantly light up). This can significantly spoil the impression of using a smartphone.

Possible solutions:

• You can try to correct the situation using the Dead Pixel Detect and Fix application - there is a chance that it will help.
• If your phone is still under warranty, then try contacting the seller for a replacement device.

Problem: HTC TV app won't connect to TV

The HTC One M8 can be useful for you outside the home, but also for performing a number of functions while you're in your favorite chair at home. The device's IR blaster allows you to use your phone as a TV remote, although some users have problems implementing this function: after trying to establish a connection with the TV, the phone displays the message "Unable to receive data."

Possible solutions:

• Read the connection setup instructions carefully to make sure you did everything correctly. Try connecting several times.
• Go to [Settings > Apps] and find the HTC TV app. Delete the application data and try setting up the connection again.
• Make sure the application is updated: as it turns out, old version The app had more problems than the new one.

HTC (High Tech Computer Corporation)– is a Taiwanese manufacturer mobile phones and other devices. The devices of this company occupy high positions in various reviews and ratings. Although the software and the devices themselves are not always ideal.

Lately HTC smartphones are becoming very popular. For the same reason, the number of questions about working with built-in applications and their errors has also increased. The most common question is that there is an error in the Sense Home app on HTC. We will look at how to fix it and what kind of application it is later in the article.

System program for HTC – Sense Home

This is a modern launcher pre-installed on the device. When compared with similar programs, Sense Home has the same functions and settings, but is supplemented with its own individual features. They are a broadcaster of news from popular social networks. networks (Twitter, Google, etc.), as well as various screensavers taken from the device’s gallery or purchased from the store. News output blocks can be customized to the user's taste, down to the smallest detail.

Fixing the Sense Home application error on HTC

There is no need to be afraid of such messages: “Sense Home error has occurred” or “The process has stopped”, etc. Often crashes and program errors occur during prolonged operation or during updates, as well as when some software is incompatible. Many new programs and games have their own cache - a container with data that helps improve and speed up the program. This cache becomes clogged over time, filling up with various temporary files, which is why various crashes and various kinds of messages appear in the system. Below are instructions that you can follow to resolve error messages in Sense Home.

Sometimes the causes of glitches and slowdowns are recently installed games and applications. In this case, determine which programs or games affect the operation of the system widget and whether it can be replaced or removed altogether. You must remember that the more games and all kinds of entertainment programs are installed on the system, the more garbage and conflicts may appear on your device. The phone needs to be cleaned from time to time using special utilities that can be downloaded from online stores. You also need to install and update anti-virus software for your smartphone to fix problems in the Sense Home program on HTC.

How to add a widget to your home display

To ensure that you always have access to the widget, you need to add it to the home screen of your smartphone. To do this:

1. On the screen, on an unoccupied area, press with your finger and hold for a long time.
2. A window will pop up in which point to the “Add widgets and applications” item.
3. Select the triangle with "Widgets".
4. In the list that opens, you must select Sense Home or the search magnifying glass to find by entering the name. Settings also allows you to set different styles and sizes for some apps.
5. Now that it has appeared on the home screen, tap on it and hold until it is ready to move. Then drag it to the desired location where it will be convenient for you to open it.

You can also add software components to the Home screen that allow you to turn system functions on/off, similar to Bluetooth and Wi-Fi technology.

Setting up the “HTC Sense Home” widget

The HTC Sense Home widget is quick and easy to customize. To do this:

• For convenience, add it to your Start screen.
• Make sure your phone has automatic location detection turned on.
• In the settings of the “HTC Sense Home” widget, select “Customize”, then “Customize” again.
• Select a location where you are to complete the setup.
• In the widget, click on the triangle, then the menu icon and “Personalize HTC Sense Home”
• Enter all parameters and exit.

Personalizing your phone is a nice thing. Typically, users complete it immediately after purchase. This is especially true for ringtones and desktop pictures. On HTC Desire, the personalization section is located in the “settings” menu. This is where we go to explore the possibilities and determine our needs.

The very first point in setting up is the choice of scenes. Although, in our opinion, ringtones are still more important - more people around will hear them. But stories are stories. There are a total of seven desktop scene options available.

The next item is the screen background.

You can install photos from your gallery, wallpapers suggested by HTC, or other wallpapers on it.

When installing photos taken with the camera, you need to select the area that will be displayed directly on the screen.

Practical advice: Be sure to see what the final image will look like on screen. Sometimes part of a photo doesn't look as good as the whole picture, so it's worth replacing it with something else.

You can select ringtones from a preset list, or download them yourself using one of the available methods.

The resulting composition can be assigned to one of the contacts in the phone book, or to all incoming calls. You can assign several melodies to the people who call you most often: parents, significant other, bosses or mother-in-law :) For convenience, you can assign not a whole melody to a call, but a part of it.

2. Launch Update Utility and follow the instructions that appear on your PC screen.

3. Connect HTC One to a computer using a USB cable.

Updating HTC One using a custom ROM

1. Download the update file for your HTC One and Gapps (if there are no applications in the firmware) on the PC.

2. Do not unpack them.

3. Connect your smartphone to your PC and move both files to HTC One.

4. Turn off the device and reboot it into recovery mode.

5. Make a wipe ( wipe data factory reset And wipe cache partition, and wipe dalvick cache from menu item advanced).

6. Return to the main menu and select the following options: install zip from SD card And choose zip from SD card.

7. Install the update file and then Gapps.

8. Return to the main menu of recovery mode and reboot HTC One.

Now you are familiar with the theoretical part of the procedure. If you have to apply this knowledge in practice for the first time, then it is better to ask someone experienced for help, because all responsibility is yours. HTC One will fall on you.